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For Companies At a Glance
- Tasks: Manage customer relationships and handle calls and emails efficiently.
- Company: Join a dynamic team working on exciting new campaigns.
- Benefits: Earn £13.00 per hour with weekly pay and work from home flexibility.
- Why this job: Perfect for those who love helping others and want to grow in customer service.
- Qualifications: Fluent Czech speaker with strong communication skills.
- Other info: Ongoing temporary role with full-time hours, Monday to Friday.
Czech speaking Customer Service Agent
Location: Work From Home
Type: Temporary – Ongoing for a year
Hours: Monday – Friday, 8am-5pm
Pay: £13.00- Weekly pay
Our client is looking to recruit Customer Service Agents for their exciting new campaign. This is an ongoing temporary role, working from home, full time.
Daily Duties
- Managing the relationship and briefing requirements
- Answering email and calls in a timely and efficient manner
- Working with colleagues to run successful campaigns
- To manipulate data and present data results to the clients in the required format
- To liaise with customers as part of the project co-ordination processes
- Ability to use own initiative and apply common sense to all work situations
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Czech Speaking Customer Service Agent employer: Mulberry Recruitment
Contact Detail:
Mulberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Czech Speaking Customer Service Agent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know about openings. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We want you to shine when it comes to showcasing your skills and experience.
✨Tip Number 3
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Czech speaking Customer Service Agent role!
We think you need these skills to ace Czech Speaking Customer Service Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, especially in handling calls and emails. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role and how your Czech language skills will help us connect with our customers.
Show Off Your Initiative: In your application, give examples of times when you've used your initiative in previous roles. We love candidates who can think on their feet and solve problems creatively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Mulberry Recruitment
✨Brush Up on Your Czech
Since this role requires you to communicate effectively in Czech, make sure you're comfortable speaking and writing in the language. Practise common customer service phrases and scenarios to show your fluency during the interview.
✨Know the Company and Campaign
Do a bit of research on the company and their new campaign. Understanding their goals and values will help you tailor your answers and demonstrate that you're genuinely interested in the role and what they do.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've successfully managed customer relationships or resolved issues. Highlight your ability to work under pressure and how you use your initiative to solve problems.
✨Get Comfortable with Data
Since the job involves manipulating and presenting data, be ready to discuss any relevant experience you have with data analysis. Brush up on how to present data clearly and concisely, as this could come up in the interview.
