Customer Service Executive

Customer Service Executive Salary: £25,500 + Benefits Location: Central Guildford, Surrey Days: Monday to Friday Shifts: 7am-4pm, 9am-6pm, 1pm-10pm Are you a tech-savvy, motivated individual ready to launch your career? We\’re on the hunt for enthusiastic self-starters to join our Customer Support Team. No experience? No problem — if you’ve got the right attitude, my client are willing to offer full support and training to ensure that you excel in this role. About the Role: As part of a growing Customer Experience team, you’ll support one of our largest partner accounts by: Managing a dedicated support email queue Providing tailored technical assistance, on behalf of a partner Using screen-sharing tools to troubleshoot and understand customer setups Processing service and product upgrades Ensuring every customer receives VIP-level support Collaborating with the Product Team by sharing valuable customer feedback What We’re Looking For: A confident communicator with a passion for tech A quick learner with a can-do attitude Someone who’s ready to work hard and grow fast No prior experience necessary — just bring your curiosity and drive! Why Join Us? Supporting 250,000+ users and hundreds of millions of business calls Clear path for career progression — you get out what you put in A vibrant and supportive office environment in central Guildford Perks & Benefits: Company laptop Private healthcare & pension scheme Free fresh fruit, soft drinks & great coffee Regular social events & a run club