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- Tasks: Manage customer relationships and handle calls and emails efficiently.
- Company: Join a dynamic team working on exciting new campaigns from home.
- Benefits: Flexible work-from-home setup with full-time hours.
- Why this job: Use your bilingual skills to make a real difference in customer service.
- Qualifications: Fluent in Dutch and English, with strong data manipulation skills.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: Work From Home
Type: Temporary - Ongoing
Hours: Full Time
Our client is looking to recruit Bilingual Dutch/English Speaking Customer Service Agents for their exciting new campaign. This is an ongoing temporary role, working from home, full time.
Responsibilities:
- Managing the relationship and briefing requirements
- Answering email and calls in a timely and efficient manner
- Working with colleagues to run successful campaigns
- To manipulate data and present data results to the clients in the required format
- To liaise with customers as part of the project co-ordination processes
- Ability to use own initiative and apply common sense to all work situations
Qualifications / Requirements:
- Bilingual Dutch/English
- Ability to use own initiative and apply common sense to all work situations
- Experience with manipulating data and presenting data results to clients in the required format
Bilingual Dutch/English Speaking Customer Service Agent employer: Mulberry Recruitment
Contact Detail:
Mulberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Dutch/English Speaking Customer Service Agent
✨Tip Number 1
Make sure you brush up on your Dutch and English skills before the interview. Practising common customer service scenarios can really help us stand out as a bilingual candidate.
✨Tip Number 2
Show off your data manipulation skills! Prepare examples of how you've successfully presented data results in the past. This will demonstrate your ability to meet client requirements effectively.
✨Tip Number 3
Don’t forget to highlight your initiative during interviews. Share stories where you’ve used common sense to solve problems, as this is key for a customer service role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Bilingual Dutch/English Speaking Customer Service Agent
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for bilingual Dutch/English speakers, make sure to highlight your language proficiency right at the start. Use both languages where appropriate to demonstrate your fluency and comfort level.
Tailor Your Application: Take a moment to read through the job description and align your experience with the responsibilities listed. We want to see how your background fits into managing relationships and handling customer queries effectively.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Mulberry Recruitment
✨Brush Up on Your Language Skills
Since the role requires bilingual Dutch and English, make sure you're comfortable switching between the two languages. Practise common customer service phrases and responses in both languages to show your fluency during the interview.
✨Know the Company and Campaign
Do a bit of research on the company and their current campaigns. Understanding their goals and how you can contribute will impress the interviewer and show that you're genuinely interested in the role.
✨Prepare for Data Manipulation Questions
Since the job involves manipulating data and presenting results, be ready to discuss your experience with data handling. Think of specific examples where you've successfully managed data and how you presented it to clients.
✨Showcase Your Initiative
The ability to use your own initiative is key for this role. Prepare examples from your past experiences where you took the lead on a project or solved a problem independently. This will demonstrate your proactive approach to work.
