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- Tasks: Manage customer relationships and handle calls and emails efficiently.
- Company: Join a dynamic team working on exciting campaigns from home.
- Benefits: Flexible work-from-home setup with full-time hours.
- Why this job: Perfect for bilingual individuals looking to make an impact in customer service.
- Qualifications: Fluent in Dutch and English with strong communication skills.
- Other info: Ongoing temporary role with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Bilingual Dutch/English Speaking Customer Service Agent Location: Work From Home Type: Temporary – Ongoing Hours: Full Time Our client are looking to recruit Bilingual Dutch/English Speaking Customer Service Agents for their exciting new campaign. This is an ongoing temporary role, working from home, full time. Daily Duties Managing the relationship and briefing requirements Answering email and calls in a timely and efficient manner Working with colleagues to run successful campaigns To manipulate data and present data results to the clients in the required format To liaise with customers as part of the project co-ordination processes Ability to use own initiative and apply common sense to all work situations
Bilingual Dutch/English Speaking Customer Service Agent employer: Mulberry Recruitment
Contact Detail:
Mulberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Dutch/English Speaking Customer Service Agent
✨Tip Number 1
Make sure you brush up on your Dutch and English skills before the interview. Practising common customer service scenarios can really help us stand out as a bilingual candidate.
✨Tip Number 2
Show off your communication skills! During the interview, be clear and concise when answering questions. Remember, they want to see how well you can manage relationships with customers.
✨Tip Number 3
Prepare some examples of how you've used your initiative in past roles. This will demonstrate that you can think on your feet and apply common sense, which is key for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the team.
We think you need these skills to ace Bilingual Dutch/English Speaking Customer Service Agent
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your Dutch and English skills in your application. Use examples that showcase your ability to communicate effectively in both languages.
Tailor Your Application: Don’t just send a generic CV! We want to see how your experience aligns with the specific duties mentioned in the job description. Customise your application to reflect how you can manage relationships and handle customer queries.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us!
How to prepare for a job interview at Mulberry Recruitment
✨Brush Up on Your Language Skills
Since this role requires bilingual proficiency, make sure to practice both Dutch and English. Prepare to demonstrate your language skills during the interview by engaging in a mock conversation or answering common customer service scenarios in both languages.
✨Know the Company and Campaign
Research the company and their current campaigns thoroughly. Understanding their values and objectives will help you tailor your responses and show that you're genuinely interested in the role and how you can contribute to their success.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might encounter. Prepare examples from your past experiences where you successfully managed customer relationships or resolved issues. This will showcase your problem-solving skills and ability to work under pressure.
✨Showcase Your Initiative
The job description mentions the importance of using your own initiative. Be ready to discuss times when you've taken the lead on a project or made decisions independently. Highlighting these experiences will demonstrate your proactive approach and suitability for the role.
