Chinese speaking customer service agent
Location: Work From Home
Job Type: Temporary - Ongoing
Hours: 2:00am - 11:00am, Monday-Friday
Pay: £14.50 per hour - Weekly Pay
We are currently recruiting for a Customer Service Agent to join a fast-paced and dynamic team. In this role you will be the voice of our clients, delivering outstanding customer support through inbound and outbound calls, email management, and administrative support. It is a busy and fast-moving campaign and will sometimes have quiet days… They are looking for someone to adapt to that environment. You will be working in a team and building relationships so respect and kindness to your other colleagues and team leaders is a must!
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Respond to high volumes of emails accurately and efficiently.
- Maintain accurate data entry and meet quality standards.
- Meet daily and weekly performance targets.
- Escalate issues in line with company procedures.
- Support additional campaigns as required.
- Work flexible shifts, including weekends and overnights where needed.
Skills & Experience
- Previous customer service experience essential.
- Strong communication and interpersonal skills.
- Good attention to detail and ability to multitask.
- Proficient in Microsoft Office 365.
- Able to work effectively in a fast-paced team environment.
- Professional, reliable, and able to communicate clearly and respectfully
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Chinese Speaking Customer Service Agent in Wokingham employer: Mulberry Recruitment Ltd
Join a dynamic team as a Sales Engineer in Hook, where your technical expertise and consultative selling skills will thrive. With a competitive salary of £50,000 and excellent benefits including a 3pm finish every Friday, generous holiday allowance, and a supportive work culture, you'll have the opportunity to grow professionally while building lasting relationships with key decision-makers in the engineering sector. Our commitment to employee development and a collaborative environment makes us an exceptional employer for those seeking meaningful and rewarding careers.
