Account Manager

Account Manager

Location: Wimbledon
Salary: £30,000-£34,000 + Bonus
Job Type: Full-time

Ready to take your sales administration career to the next level?

We're working with an internationally established and growing sports business that is looking for a proactive and commercially minded Sales Administrator to join its UK team.

This is much more than a traditional sales administration role.

What will you be doing?

• Managing customer orders from initial order through to successful delivery.
• Acting as a key contact for customers, keeping them updated and resolving queries quickly.
• Checking stock availability and recommending alternatives when products are unavailable.
• Monitoring customer accounts, credit limits and outstanding balances.
• Working closely with sales, logistics, credit and operations teams to keep everything running smoothly.
• Coordinating invoicing and helping resolve any delivery or order-related issues.
• Building strong, long-term relationships with customers and key accounts.
• Making proactive outbound calls to existing customers to uncover new sales opportunities.
• Monitoring key customer order portfolios and identifying opportunities to grow existing accounts.
• Supporting sales campaigns and helping turn customer opportunities into revenue.
• Analysing sales and inventory data to identify trends, opportunities and potential risks.
• Producing insightful reports to help the commercial team make informed decisions.
• Working closely with senior stakeholders to support the ongoing growth of the UK business.

You'll ideally bring:

• Previous experience in a customer-facing, sales administration or commercial environment.
• Excellent communication and relationship-building skills.
• Strong attention to detail and organisational ability.
• Confidence working with data and identifying trends or opportunities.
• Strong Microsoft Office skills, particularly Excel.
• Experience using an ERP or CRM system.
• The ability to manage multiple priorities while maintaining a high level of accuracy.

The personality we're looking for

• Proactive – you don't wait to be told what to do.
• Commercially minded – you naturally look for opportunities to improve sales and customer relationships.
• Curious – you want to understand how things work and find better ways of doing them.
• Customer-focused – you care about delivering an excellent customer experience.
• Organised – you can keep multiple orders, customers and priorities moving at the same time.
• Analytical – you enjoy working with numbers and turning data into useful information.
• Collaborative – you're comfortable working across different teams and building strong relationships

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