Client Services Team Manager-Group Risk Location: Winnersh/Hybrid Working Salary: Up to £36,000 (DOE) Are you an experienced Team Leader or Manager with a passion for delivering exceptional customer service? Do you enjoy developing high-performing teams and driving service excellence? Our client is seeking a Client Services Team Manager to lead a team of Client Services Specialists, ensuring the delivery of outstanding service to a diverse client portfolio. This is an excellent opportunity for a motivated leader looking to join a successful and growing organisation. The Role As the Client Services Team Manager, you will be responsible for the day-to-day management, coaching and development of your team, ensuring they consistently achieve service, quality and performance objectives. Working closely with senior leadership, you will help implement business strategies, improve processes and maintain high levels of client satisfaction. Key Responsibilities Lead, motivate and develop a team of Client Services Specialists. Ensure exceptional levels of customer service are delivered at all times. Set individual and team objectives, monitoring performance against agreed KPIs. Conduct regular one-to-one meetings and performance reviews, supporting employee dev...
Client Services Team Manager-Group Risk employer: Mulberry Recruitment Careers
Join a well-established law firm in Swallowfield, where you will thrive in a supportive and collaborative environment as a Family Law Solicitor. With a focus on professional development, you'll manage a varied caseload while receiving guidance from experienced practitioners, ensuring you build strong client relationships and deliver high-quality legal advice. This firm values its employees, offering excellent growth opportunities and a commitment to maintaining high standards of client care.
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Mulberry Recruitment Careers Recruitment Team
