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- Tasks: Inspire and lead a high-performing team in a luxury fashion environment.
- Company: Join a prestigious luxury fashion brand committed to sustainability.
- Benefits: Enjoy competitive salary, bonuses, training opportunities, and paid volunteering days.
- Why this job: Elevate customer experiences while fostering a welcoming store atmosphere.
- Qualifications: Experience in customer service and team leadership required.
- Other info: Be part of a dynamic team with a focus on growth and excellence.
The predicted salary is between 36000 - 60000 £ per year.
A luxury fashion brand is seeking an experienced People and Experience Leader in Leeds to inspire and lead a high-performing team. The position requires a passion for customer service, the ability to foster a welcoming store environment, and a commitment to sustainable practices. You will work closely with the Store Leader to grow the business and ensure an exceptional customer experience.
Competitive salary, bonus, and additional benefits are provided, including training opportunities and paid volunteering days.
People & Experience Leader: Elevate Teams & Experience in Leeds employer: Mulberry Marketing Communications
Contact Detail:
Mulberry Marketing Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Experience Leader: Elevate Teams & Experience in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the luxury fashion industry, especially those who work at the brand you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Show your passion for customer service during interviews. Share specific examples of how you've created welcoming environments in previous roles. This will demonstrate that you truly understand the importance of an exceptional customer experience.
✨Tip Number 3
Be ready to discuss sustainable practices! Research the brand's commitment to sustainability and come prepared with ideas on how you can contribute to their goals. This shows you're not just a fit for the role, but also aligned with their values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace People & Experience Leader: Elevate Teams & Experience in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you can inspire and lead a team to create a welcoming environment that aligns with our luxury brand values.
Highlight Your Experience: Make sure to detail your previous experience in leading teams and enhancing customer experiences. We’re looking for someone who has a proven track record, so don’t hold back on showcasing your achievements!
Emphasise Sustainability: Since we’re committed to sustainable practices, it’s important to mention any relevant experience or initiatives you’ve been involved in. Show us how you can contribute to our mission of sustainability in the fashion industry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to elevate teams and experiences with us!
How to prepare for a job interview at Mulberry Marketing Communications
✨Know the Brand Inside Out
Before your interview, dive deep into the luxury fashion brand's history, values, and sustainability practices. Understanding their ethos will not only impress the interviewers but also help you align your answers with their mission.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you've inspired teams in the past. Use specific examples that highlight your ability to foster a welcoming environment and enhance customer service, as these are key aspects of the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like resolving customer complaints or motivating a team during busy periods. Practise your responses to demonstrate your problem-solving skills and commitment to exceptional customer experiences.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's culture, team dynamics, or future sustainability initiatives. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
