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For Companies At a Glance
- Tasks: Create memorable customer experiences through product knowledge and storytelling.
- Company: Join Mulberry, a B Corp certified British lifestyle brand with a rich heritage.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and extra day off for your birthday.
- Why this job: Be part of a team that values sustainability and community while working in fashion.
- Qualifications: Engaging, curious, and passionate about fashion with a team-oriented mindset.
- Other info: Opportunities for training, development, and two paid volunteering days each year.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Mulberry is a British lifestyle brand with a long heritage. We are a global brand committed to improving our impact on people and the planet, and we are proud to be B Corp certified.
If these values align with yours, we would love you to join our team as a Sales Assistant, referred to internally as an Experience Expert, creating memorable experiences for customers through product knowledge and storytelling.
Responsibilities
- You will create a welcoming and fun environment for customers and the team.
- You will deliver an engaging and memorable customer experience in-store.
- You will develop and maintain key customer relationships using in-store CRM tools to support you.
- You will expand your knowledge on our product, brand, services and local events to enhance the customer experience.
- You will be curious about the business and willing to share your ideas.
- You will enjoy working as part of a team and nurture relationships with your colleagues.
- You will deliver operational excellence with respect for people, product and the environment.
You Are
- Engaging
- Agile
- Curious
- In love with fashion!
Culture
- Embrace and demonstrate Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
- Support Mulberry to deliver an inclusive culture, being open-minded and respectful toward others and recognizing that views may differ.
- Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability
- As a certified B Corp, we are committed to using business as a force for good. You will be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
What we will do for you
- Competitive basic salary
- Bonus
- Product allowance
- Staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension contributions & life assurance
- Training and development opportunities
- Two paid volunteering days per year
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience as they relate to the role. If you need adjustments to our application or interview processes, please email us.
Location and other
Seniority level: Entry level
Employment type: Full-time
Industry: Marketing Services
This job posting reflects current openings and may be updated without notice.
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Sales Assistant employer: Mulberry Group Ltd
Contact Detail:
Mulberry Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know Mulberry's values inside out! When you walk into that interview, show us how your passion for sustainability and community aligns with our B Corp certification. It’s all about making that connection!
✨Tip Number 2
Practice your storytelling skills! As a Sales Assistant, you'll be creating memorable experiences for customers. Share a personal story or two about your love for fashion and how it connects to the Mulberry brand.
✨Tip Number 3
Be curious and ask questions during your interview! Show us that you're eager to learn about our products and services. This not only demonstrates your interest but also helps you stand out as an engaged candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the Mulberry family!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it aligns with Mulberry's values.
Be Engaging and Personable: Remember, you're applying to be an Experience Expert! Use a friendly tone in your application to reflect how you would interact with customers. Show us that you can create a welcoming atmosphere even through your words.
Highlight Your Curiosity: Mulberry values curiosity, so don’t hesitate to mention any ideas you have about improving customer experiences or your eagerness to learn more about the brand and its products. We love seeing candidates who are proactive!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Mulberry Group Ltd
✨Know Your Brand
Before the interview, dive deep into Mulberry's history, values, and sustainability efforts. Being able to discuss how these align with your own values will show your genuine interest in the brand and its mission.
✨Showcase Your Customer Experience Skills
Prepare examples from your past experiences where you created memorable customer interactions. Highlight your ability to engage with customers and build relationships, as this is key for the Sales Assistant role.
✨Be Curious and Share Ideas
During the interview, express your curiosity about the business and be ready to share any ideas you have for enhancing customer experiences. This aligns with the role's emphasis on being curious and proactive.
✨Embrace Team Spirit
Demonstrate your ability to work well in a team by sharing stories of collaboration. Mention how you’ve nurtured relationships with colleagues in the past, as teamwork is essential at Mulberry.