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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store growth.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability and quality.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and extra time off for your birthday.
- Why this job: Be part of a brand that values people, creativity, and making a positive impact.
- Qualifications: Experience in leadership, preferably in luxury fashion, with a passion for style.
- Other info: Embrace a culture of inclusivity and sustainability while developing your career.
The predicted salary is between 28800 - 48000 £ per year.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
At Mulberry our Assistant Managers are called 'People and Experience Leaders' because you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor at Mulberry.
What We Need From YouYou will partner with your Store Leader to develop the best team:
- You will support in creating a high performing team where diversity is embraced and every person is valued and feels a sense of belonging.
- You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.
- You will create a culture that embraces feedback; give praise, share successes, coach and challenge.
You will always be customer focused:
- You will nurture a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.
- You will develop and maintain key customer relationships using instore CRM tools to support you and your team.
You will collaborate with your Store Leader to be commercial:
- You will continually demonstrate a commitment to driving your business.
- You will collaborate and build key relationships to accelerate store growth.
- You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.
- You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.
- Inspiring
- Engaging
- Agile
- Perceptive
- An experienced Leader (preferably within luxury fashion but not essential)
- In love with fashion!
Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability:As a certified B Corp, we are committed to using business as a force for good. You'll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
What We Will Do For You- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us.
Assistant Manager employer: Mulberry Group Ltd
Contact Detail:
Mulberry Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the brand inside out! Research Mulberry's history, values, and sustainability efforts. This will not only help you in interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer experience and team leadership. We want to see how you embody the Mulberry spirit in real-life situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Mulberry family.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your enthusiasm for people shine through! Share experiences where you've inspired or supported a team, as this aligns perfectly with our 'People and Experience Leaders' ethos.
Emphasise Customer Experience: Make sure to highlight any past roles where you’ve delivered exceptional customer service. We want to see how you’ve created memorable experiences for customers, as this is key to thriving at Mulberry.
Demonstrate Your Commitment to Sustainability: Since sustainability is at the heart of what we do, include examples of how you've incorporated environmentally friendly practices in your previous roles. Show us that you share our values!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mulberry Group Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Mulberry's history, values, and sustainability efforts. Understanding the brand's ethos will not only impress your interviewers but also help you align your answers with their core principles.
✨Showcase Your People Skills
As an Assistant Manager, being a 'People and Experience Leader' is key. Prepare examples of how you've successfully led teams, embraced diversity, and fostered a collaborative environment. Highlight your ability to inspire and engage others.
✨Demonstrate Customer Focus
Mulberry values extraordinary customer experiences. Be ready to discuss how you've created memorable interactions in previous roles. Share specific strategies you've used to build customer relationships and enhance team performance.
✨Be Ready to Discuss Sustainability
With Mulberry's commitment to sustainability, come prepared to talk about how you've incorporated environmentally friendly practices in your work. Show your passion for making a positive impact on people and the planet, aligning with their B Corp values.
