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- Tasks: Create memorable experiences for customers and build lasting relationships.
- Company: Join Mulberry, the UK's largest luxury leather goods maker with a focus on sustainability.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and extra time off for your birthday.
- Why this job: Be part of a purpose-driven brand committed to people and the planet.
- Qualifications: Engaging, curious, and passionate about fashion; no prior experience required.
- Other info: Work in a fun team environment with opportunities for personal growth.
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Sales Assistant
Cheshire Oaks, UKRetail Stores /Permanent Part-Time /On-siteEstablished in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury.Sustainability has been part of the Mulberry ethos since the brand\’s inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team.At Mulberry our Sales Assistants are called \’Experience Experts\’, and it\’s because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.What we need from you:- You will create a welcoming and fun environment for your customers and team.- You will be committed to delivering an engaging and memorable customer experience in your store.- You will develop and maintain key customer relationships using instore CRM tools to support you. – You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience. – You will be curious about the business and willing to share your ideas. – You will enjoy working as part of a team and nurture relationships with your colleagues.- You will deliver operational excellence showing respect and consideration for people, product and your environment. – As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promoting a greener, more sustainable future.- You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.You are:- Engaging – Agile- Curious – In love with fashion!What we will do for you:- Competitive basic salary- Bonus- Product allowance- An enviable staff discount and exclusive access to staff sales- Extra day off for your birthday- Pension Contributions & Life Assurance- Training and development opportunities- x2 paid volunteering days per yearThis is for a 12 hour per week position
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Sales Assistant employer: Mulberry England
Contact Detail:
Mulberry England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Mulberry's brand values and sustainability efforts. Being able to discuss how you align with their commitment to responsible craft and B Corp Certification will show your genuine interest in the company.
✨Tip Number 2
Prepare to demonstrate your customer service skills by thinking of examples where you've created memorable experiences for customers. Highlighting your ability to build relationships will resonate well with the role of an 'Experience Expert'.
✨Tip Number 3
Show your enthusiasm for fashion and product knowledge. Research current trends and Mulberry's latest collections so you can engage customers with insightful conversations about the products.
✨Tip Number 4
Be ready to share your ideas on improving customer experience and operational excellence. Mulberry values curiosity and innovation, so demonstrating your willingness to contribute will set you apart from other candidates.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Mulberry's values, especially their commitment to sustainability and responsible craft. This will help you align your application with their ethos.
Highlight Relevant Experience: Emphasise any previous retail or customer service experience in your CV. Showcase how you've created memorable experiences for customers in the past.
Showcase Your Passion: Express your love for fashion and how it drives your desire to work at Mulberry. Use specific examples of how you stay updated on fashion trends and brands.
Tailor Your Application: Customise your cover letter to reflect the qualities Mulberry is looking for, such as being engaging, curious, and a team player. Mention how you can contribute to their 'Five C's' strategy.
How to prepare for a job interview at Mulberry England
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share your personal experiences with fashion, how you keep up with trends, and why you admire Mulberry's commitment to sustainability and luxury.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've created memorable customer experiences in previous roles. Highlight your ability to build relationships and engage customers, as this is crucial for the 'Experience Expert' role.
✨Emphasise Teamwork and Collaboration
Discuss your experience working in teams and how you contribute to a positive work environment. Mention specific instances where you supported colleagues or collaborated on projects to achieve common goals.
✨Be Ready to Discuss Sustainability
Since Mulberry is a certified B Corp, be prepared to talk about your understanding of sustainability in retail. Share ideas on how you can incorporate environmentally responsible practices into your work and support the company's 'Five C's' strategy.
