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- Tasks: Create memorable experiences for customers while nurturing long-lasting relationships.
- Company: Join Mulberry, the UK's largest luxury leather goods maker with a focus on sustainability.
- Benefits: Enjoy competitive salary, bonuses, product allowance, staff discounts, and extra birthday leave.
- Why this job: Be part of a purpose-driven brand committed to people and the planet.
- Qualifications: Engaging, curious, and passionate about fashion; teamwork and customer service skills are essential.
- Other info: Work in a certified B Corp environment promoting sustainability and community engagement.
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Sales Assistant
Bluewater, UKRetail Stores /Permanent Part-Time /On-siteEstablished in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury.Sustainability has been part of the Mulberry ethos since the brand\’s inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team.At Mulberry our Sales Assistants are called \’Experience Experts\’, and it\’s because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.What we need from you:- You will create a welcoming and fun environment for your customers and team.- You will be committed to delivering an engaging and memorable customer experience in your store.- You will develop and maintain key customer relationships using instore CRM tools to support you. – You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience. – You will be curious about the business and willing to share your ideas. – You will enjoy working as part of a team and nurture relationships with your colleagues.- You will deliver operational excellence showing respect and consideration for people, product and your environment. – As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promoting a greener, more sustainable future.- You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.You are:- Engaging – Agile- Curious – In love with fashion!What we will do for you:- Competitive basic salary- Bonus- Product allowance- An enviable staff discount and exclusive access to staff sales- Extra day off for your birthday- Pension Contributions & Life Assurance- Training and development opportunities- x2 paid volunteering days per year
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Sales Assistant employer: Mulberry England
Contact Detail:
Mulberry England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Mulberry's brand values and sustainability efforts. Being able to discuss how you align with their commitment to responsible craft and B Corp Certification will show your genuine interest in the company.
✨Tip Number 2
Prepare to demonstrate your customer service skills through role-playing scenarios. Think about how you can create memorable experiences for customers, as this is a key part of the Sales Assistant role at Mulberry.
✨Tip Number 3
Research current fashion trends and Mulberry's latest collections. Being knowledgeable about their products will help you engage with customers and showcase your passion for fashion during the interview.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Be ready to share examples of how you've successfully worked in a team environment, as this is essential for creating a fun and welcoming atmosphere in-store.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Mulberry's values, especially their commitment to sustainability and responsible craft. This will help you align your application with their ethos.
Tailor Your CV: Highlight relevant experience in retail or customer service, focusing on your ability to create memorable customer experiences. Use specific examples that demonstrate your engagement and curiosity.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and how it aligns with Mulberry's brand. Mention your eagerness to learn and contribute to their mission of promoting sustainability.
Showcase Your Team Spirit: Emphasise your ability to work well in a team and nurture relationships with colleagues. Provide examples of how you've contributed to a positive work environment in previous roles.
How to prepare for a job interview at Mulberry England
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share your personal experiences with the brand and how you connect with its values, especially regarding sustainability and luxury craftsmanship.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've created memorable customer experiences in previous roles. Highlight your ability to build relationships and use storytelling to enhance customer interactions, as this is key for the 'Experience Expert' role.
✨Emphasise Teamwork and Collaboration
Discuss your experience working in teams and how you contribute to a positive work environment. Mention any specific instances where you supported colleagues or helped foster a fun atmosphere, aligning with Mulberry's values.
✨Be Curious and Open to Learning
Show your eagerness to learn about the brand, its products, and the retail industry. Ask insightful questions during the interview that demonstrate your curiosity and willingness to grow within the company.
