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- Tasks: Create memorable experiences for customers and build lasting relationships.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and extra day off for your birthday.
- Why this job: Be part of a purpose-driven team making a positive impact on people and the planet.
- Qualifications: Passion for fashion, eagerness to learn, and strong teamwork skills.
- Other info: Embrace diversity and contribute to an inclusive culture while growing your career.
The predicted salary is between 13 - 16 £ per hour.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
At Mulberry our Sales Assistants are called 'Experience Experts', and it’s because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and a key contributor to Mulberry.
What we need from you:
- You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging and memorable customer experience in your store.
- You will develop and maintain key customer relationships using instore CRM tools to support you.
- You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
- You will be curious about the business and willing to share your ideas.
- You will enjoy working as part of a team and nurture relationships with your colleagues.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
Engaging - Agile - Curious - In love with fashion!
Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand.
As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our strategy across Climate, Circularity, and Community. Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.
Competitive basic salary - Bonus - Product allowance - An enviable staff discount and exclusive access to staff sales - Extra day off for your birthday - Pension Contributions & Life Assurance - Training and development opportunities - x2 paid volunteering days per year
Experience Expert (20 hour) in Milton Keynes employer: Mulberry England
Contact Detail:
Mulberry England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Expert (20 hour) in Milton Keynes
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mulberry's history, values, and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true Experience Expert.
✨Tip Number 2
Practice your storytelling skills! Think about how you can weave your experiences into engaging narratives that highlight your customer service skills. Remember, it’s all about creating memorable experiences, just like you would for a customer in-store.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you. Plus, it shows your commitment to being part of the Mulberry community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mulberry team and embracing our values from the get-go.
We think you need these skills to ace Experience Expert (20 hour) in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role of Experience Expert and how you connect with Mulberry's values. We want to see your personality and enthusiasm!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Use examples that demonstrate how you've created memorable customer experiences in the past. This helps us see how you'd fit right into our team!
Be Authentic: Don’t be afraid to be yourself in your application. We value honesty and openness, so share your unique perspective and ideas. Let us know how you can contribute to fostering an inclusive culture at Mulberry!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mulberry England
✨Know Your Brand
Before the interview, dive deep into Mulberry's history, values, and sustainability efforts. Being able to discuss how you align with their ethos will show your genuine interest in the brand and its mission.
✨Showcase Your Storytelling Skills
As an Experience Expert, storytelling is key. Prepare examples of how you've created memorable experiences for customers in the past. Think about specific situations where your product knowledge made a difference.
✨Demonstrate Curiosity
Mulberry values curiosity, so come prepared with questions about the role, the team, and the brand. This shows you're eager to learn and grow, which is exactly what they’re looking for.
✨Emphasise Team Spirit
Highlight your ability to work well in a team. Share experiences where you’ve collaborated with colleagues to enhance customer experiences or improve store operations. This will resonate well with their community-oriented spirit.
