Senior Project Management Officer in London

For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same.

The Project Manager will take responsibility for the day-to-day management of projects to ensure successful delivery in terms of timescale, cost and scope. They will be managing several parallel medium to large omni-channel, technology or re-platforming projects that have significant business impact and be expected to co-ordinate the resources of both internal and external teams to achieve successful implementations. Hybrid working applies to this role - 3 days per week from the office, maximum 2 days per week from home.

Project Planning and Initiation:

• Plan and schedule project deliverables, goals, milestones
• Define resources and schedules for project/program implementation
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

Project Execution:

• Develop and maintain detailed project plans to track progress and ensure that all projects are delivered on-time, within scope and within budget
• Create and maintain comprehensive project documentation
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Be accountable for ensuring on-time decision making as well as the coordination of a dispersed project team
• Coordinate internal resources and third parties/vendors for the successful execution of projects
• Measure project performance using appropriate systems, tools and techniques
• Efficiently identify and solve project issues
• Create strategies for risk mitigation and contingency planning
• Report and escalate to management as needed
• Skilled at establishing and clearly defining a structured framework of deliverables and accountabilities for the project team as well as creating a supportive and motivating environment

Project Closure:

• Oversee project completion and ensure that all proper documentation is maintained
• Conduct post-project evaluations to identify lessons learnt
• Deliver final project reports and ensure a smooth transition to operational teams

Stakeholder Management:

• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit
• Act as an ambassador for Mulberry and communicate positively about the brand
• Incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community
• Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included

A recognised Project Management certification such as PMP (Project Management Professional) or Prince2 Certification or equivalent preferred. A Bachelor's Degree or higher in Engineering, Technology or related field is preferred. Substantial experience of Project Management or IT Management experience. Experience in managing large omni-channel, technology or re-platforming projects. Experience working with multiple third parties on large-scale technology implementations. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent.