At a Glance
- Tasks: Support the Global Buying and Merchandising team by analysing stock performance and managing stock movements.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability and quality.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for personal growth.
- Other info: Embrace a culture of honesty, dynamism, and community spirit while championing diversity.
- Why this job: Be part of a dynamic team making a positive impact on people and the planet.
- Qualifications: Strong time management, communication skills, and a passion for teamwork are essential.
The predicted salary is between 22050 - 26950 £ per year.
Born in 1971, the roots of Mulberry are in Somerset, England.
For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.
To do this our people are honest, dynamic, and community spirited.
If these are values you share, we would love you to join our team.
The Role
An integral part of the Global Buying and Merchandising team, the Merchandising Admin Assistant role provides a crucial link between head office and the retail stores, regional teams and key departments within Mulberry.
The MAA is responsible for maximising sales and profits by analysing seasonal trends, stock performance and ensuring that the right quantities of stock are in the right location, at the right time.
Focus for this role is supporting with all operational Central Buying & Merchandising actions.
Hybrid working applies to this role, meaning you can work 3 days minimum from our beautiful office in Kensington and up to 2 days per week from home.
Main duties include controlling stock movements and stock allocation
- Runs and updates daily/ weekly/ monthly reports to be distributed to the B&M team
- Reflects our Global Pricing to each regional price book in the system
- Analysing stock opportunities s and proactively working on proposing stock movements, re-prioritisation, intake
- Supports and orders the stock required for Mulberry. com and Marketing shoots, working closely with Digital, Warehouse and Photography teams
- Works with the Accounts, Warehouse and Retail Ops teams to process store stocktakes
- Works cross functionally with Customer Services, Warehouse, Retail Operations, Visual Merchandising and Marketing
- Sets and maintains ideal minimum stock levels to ensure no missed opportunities, as well as ad-hoc allocations to stores
- Works closely with Market Support on any Group stock requests
- Rectifies store generated discrepancies, miscellaneous sales and validation errors
- Monitors, reports and rectifies warehouse locations in transit
- Raises and manages purchase orders and regional allocations/requests in the system
- Responsible for managing the adjustments for Retail warehouse locations
- Manages or assists ad-hoc projects that arise within the B&M department
Culture
- Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
- Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
- Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability
- As a certified B Corp, we are committed to using business as a force for good.
You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
- Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included.
Champion equity, empathy, and understanding in all interactions - internally and externally.
Skills and Experience Required
- Time management and organisational skills, a talent for communicating and a team player are crucial to succeed in the role.
The Merchandising Admin Assistant role provides a fantastic opportunity to learn about the business from a strategic point of view and also develops business acumen.
- Decision making: makes confident decisions based upon a mixture of analysis, experience, and judgment.
- Problem solving: uses rigorous logic and methods to solve difficult problems with effective solutions.
- Communication skills: good at focused listening,
- Organisational knowledge: understands the origin behind key policies, practices, and procedures.
- Presentation skills and confidence expressing opinion by backing with data
- Customer and Product oriented: brand and product awareness and passion
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent.
All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.
If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at
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Merchandising Admin Assistant in London employer: Mulberry England
Mulberry is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and collaboration thrive. As a PR and Communications Manager, you will have the opportunity to lead impactful global initiatives while working alongside talented professionals who are committed to personal and professional growth. With a focus on employee development and a supportive environment, Mulberry ensures that every team member can contribute meaningfully to the brand's success.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandising Admin Assistant in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Mulberry England, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Mulberry England!
We think you need these skills to ace Merchandising Admin Assistant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Mulberry England, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Mulberry England and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Mulberry England that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Mulberry England
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
