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For Companies At a Glance
- Tasks: Support Mulberry's digital business by managing product launches and optimising online customer experience.
- Company: Join a renowned British lifestyle brand committed to sustainability and quality.
- Benefits: Enjoy a birthday day off, staff discounts, and professional development opportunities.
- Why this job: Be part of a dynamic team making a real impact in the fashion industry.
- Qualifications: Passion for digital and fashion, strong organisational skills, and a collaborative spirit.
- Other info: Embrace a culture of inclusivity and sustainability while growing your career.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Overview
Join to apply for the Digital Trading Assistant role at Mulberry England.
Mulberry is a British lifestyle brand with a history dating back to 1971. We are a global brand committed to quality, design, and sustainability. As a certified B Corp, we strive to improve our impact on people and the planet.
The Role: As the Digital Trading Assistant, you will support the Mulberry Digital business in achieving budgeted sales plans and delivering an exceptional Mulberry.com customer experience. You will report to the Digital Trading Executive and work with the Senior Digital Trading Manager and the wider Digital Trading/Content team. You will oversee day-to-day trading of Mulberry.com, ensure timely product launches, and accurately represent and optimise products on-site while balancing commercial and creative considerations.
Responsibilities
- Set up and maintain product catalogue, including Pre-Loved, in the e-commerce platform (Hybris) and internal PIM system.
- Launch new products on Mulberry.com across 8 regions, collaborating cross-functionally with teams (e.g., Digital Content, Buying & Merchandising) for timely regional launches.
- Visually merchandise product listing pages (PLPs): populate PLPs with relevant products, manage PLP sort order, align with channel landing points, curate Whats New and gifting PLPs, and localise PLPs where relevant.
- Manage product PLP badging (e.g., “New Season”) across 8 regions.
- Produce reporting on traditional retail and online KPIs to support data-driven decisions.
- Identify out-of-stock items by region, flag Coming Soon sign-ups, and inform stock allocation.
- Highlight stock opportunities based on performance history.
- Conduct daily site checks to ensure Mulberry.com maintains a high standard.
- Address requests and queries from the Digital Customer Care team promptly.
- Collaborate with Buying & Merchandising, Product Merchandising, Marketing, Retail, Tech, and other teams.
- Assess competitor activity and benchmark Mulberry against peers, sharing actionable insights with the Digital team and others.
- Support Digital Concessions as required (e.g., sharing e-com imagery or on-site edit nominations with partners).
Culture & Sustainability
- Embrace Mulberry values: honesty, dynamism, and a community-oriented spirit.
- Support an inclusive culture, showing openness and respect for diverse views and experiences.
- Act as an ambassador for Mulberry and communicate positively about the brand.
- As a B Corp, promote environmentally responsible practices and contribute to the Five C’s: Climate, Cultivation, Craft, Culture, and Circularity.
- Foster diversity, equity, empathy, and inclusion within internal and external communities.
Skills and Experience Required
- Strong interest in Digital and the fashion/retail industry; highly motivated and enthusiastic.
- Agile learner who can quickly adopt new processes and systems.
- Highly organized with excellent attention to detail; able to manage multiple tasks and deadlines with high quality output.
- Collaborative team player with ability to work cross-functionally and with remote regional teams.
- Problem-solving mindset with composure under pressure.
- Strong commercial acumen and analytical mindset with a high level of numeracy.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
What we can do for you
- Additional Day Off for your Birthday
- Staff discount and exclusive access to staff sales
- Pension Contributions & Life Assurance
- Fresh fruit every day
- Training and development opportunities
- x2 paid volunteering days per year
- Help@Hand wellbeing service (remote GP, mental health support, physiotherapy, personal training, and retail discounts)
Mulberry is an equal opportunities employer. If you need adjustments to our application or interview processes to enable you to perform at your best, please email talent@mulberry.com.
Job Details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Information Technology, Marketing, and Analyst
- Industries: Retail Apparel and Fashion
Sidcup, England, United Kingdom
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Digital Trading Assistant employer: Mulberry England
Contact Detail:
Mulberry England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Trading Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Mulberry's values and recent projects. Show us that you’re not just interested in the role but also passionate about what we stand for as a brand.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Digital Trading Assistant role. Highlight your experience with e-commerce tools and your analytical mindset to impress us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Mulberry team.
We think you need these skills to ace Digital Trading Assistant
Some tips for your application 🫡
Show Your Passion for Digital: When you're writing your application, let your enthusiasm for the digital world and the fashion industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making an impact in this space.
Be Detail-Oriented: As a Digital Trading Assistant, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Highlight Your Collaborative Spirit: We love team players! In your application, share examples of how you've worked with others to achieve goals. Whether it’s cross-functional projects or group assignments, show us how you thrive in a collaborative environment.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Digital Trading Assistant role. We want to see how you fit into our Mulberry family!
How to prepare for a job interview at Mulberry England
✨Know Your Stuff
Before the interview, dive deep into Mulberry's history, values, and recent achievements, especially their B Corp Certification. This shows your genuine interest in the brand and aligns with their commitment to sustainability.
✨Showcase Your Skills
Be ready to discuss your experience with e-commerce tools and data analysis. Prepare examples of how you've used these skills in previous roles, particularly in a fast-paced environment, as this will resonate well with the Digital Trading Assistant role.
✨Collaboration is Key
Since the role involves working cross-functionally, think of instances where you've successfully collaborated with different teams. Highlight your communication skills and how you’ve managed to keep everyone on the same page during projects.
✨Stay Cool Under Pressure
Prepare for situational questions that test your problem-solving abilities. Think of times when you had to manage multiple tasks or tight deadlines, and explain how you maintained high standards while keeping calm.