At a Glance
- Tasks: Lead a diverse team to create an engaging customer experience and drive store growth.
- Company: Join Mulberry, a B Corp certified luxury fashion brand committed to sustainability.
- Benefits: Enjoy a competitive salary, bonus, staff discounts, and extra day off for your birthday.
- Other info: Embrace a role that supports environmentally and socially responsible practices.
- Why this job: Be part of a dynamic culture that values creativity, collaboration, and community spirit.
- Qualifications: Experience in leadership, preferably in luxury fashion, with a passion for style.
The predicted salary is between 30000 - 40000 € per year.
This role is based in Selfridges Birmingham.
Responsibilities
- You will develop the best team: You will create a high performing team where diversity is celebrated and every individual feels valued, respected, and included. Always championing equity, empathy, and understanding in all interactions - internally and externally. You will encourage dynamic discussions and invite ideas and different perspectives in order to drive creativity and collaboration. You will create a culture that embraces honest feedback; give praise, share successes, coach and challenge.
- You will always be Customer focused: You will nurture a welcoming and fun environment for your customers and team. You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also. You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers. You will develop and maintain key customer relationships using instore CRM tools to support you and your team.
- You will be commercially driven: You will continually demonstrate a commitment to driving your business. You will be influential and develop a network around you to help deliver your goals and accelerate store growth. You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities. You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.
- You will care about people and the planet: You will embody our Values in all you do by being honest, dynamic, and community spirited. You will support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others. You will feel inspired to work for a B Corp certified business, incorporating environmentally and socially responsible practices into your work.
We will need you to be:
- Inspiring
- Engaging
- Agile
- Perceptive
- An experienced Leader (preferably within luxury fashion but not essential)
- In love with fashion!
What we can do for you:
- Competitive basic salary
- Bonus
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions
Concession Manager employer: Mulberry England
At Mulberry, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture in the heart of Birmingham. Our commitment to employee growth is evident through our supportive environment that champions diversity, encourages creativity, and values every team member's contributions. With competitive salaries, generous staff discounts, and a focus on sustainability, we offer a rewarding career path for those passionate about luxury fashion and making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Concession Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media platforms like LinkedIn. The more connections you make, the better your chances of landing that Concession Manager role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for fashion shine through. Share your ideas on creating a dynamic team and how you can enhance customer experiences. Remember, they want to see the real you!
✨Tip Number 3
Prepare for those interviews! Research the company culture and values, especially how they relate to diversity and community spirit. Think about examples from your past that demonstrate your leadership skills and commitment to customer satisfaction.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits we look for in a Concession Manager. Don’t miss out on this opportunity!
We think you need these skills to ace Concession Manager
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share experiences that highlight your enthusiasm and how it connects to the role of Concession Manager. We want to see your personality and what makes you tick!
Highlight Your Leadership Skills:Make sure to showcase your leadership experience, especially in creating high-performing teams. We’re looking for examples where you've championed diversity and fostered an inclusive environment. Tell us how you’ve inspired others and driven collaboration!
Customer Focus is Key:Don’t forget to emphasise your commitment to delivering an exceptional customer experience. Share specific instances where you’ve gone above and beyond for customers or how you’ve nurtured relationships. We want to know how you create a welcoming atmosphere!
Be Authentic and Honest:We value authenticity, so be yourself in your application! Share your thoughts on how you can contribute to our culture and values. Remember, we’re looking for someone who embodies honesty and community spirit, so let that reflect in your writing!
How to prepare for a job interview at Mulberry England
✨Show Your Leadership Skills
As a Concession Manager, you'll need to demonstrate your ability to lead and inspire a diverse team. Prepare examples of how you've successfully built high-performing teams in the past, focusing on inclusivity and collaboration. Think about specific situations where you encouraged dynamic discussions and embraced different perspectives.
✨Emphasise Customer Focus
This role is all about creating memorable customer experiences. Be ready to share stories that highlight your commitment to customer service. Discuss how you've nurtured a welcoming environment and inspired your team to do the same. Remember, it's not just about the sale; it's about building relationships!
✨Demonstrate Commercial Awareness
Understanding the market is key for this position. Brush up on current trends in luxury fashion and be prepared to discuss how you've used market analysis to drive business growth. Show that you can identify trading opportunities and have a strategic mindset when it comes to achieving sales targets.
✨Align with Company Values
Mulberry values honesty, dynamism, and community spirit. During your interview, express how these values resonate with you. Share examples of how you've incorporated environmentally and socially responsible practices into your work. This will show that you're not just a fit for the role, but also for the company culture.
