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- Tasks: Create memorable customer experiences and build lasting relationships in a fun retail environment.
- Company: Join Mulberry, a sustainable British lifestyle brand with a commitment to quality and design.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and extra time off for your birthday.
- Why this job: Be part of a purpose-driven team making a positive impact on people and the planet.
- Qualifications: Passion for fashion, teamwork, and a willingness to learn and grow.
- Other info: Flexible part-time role with opportunities for training and community involvement.
The predicted salary is between 10 - 13 £ per hour.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
At Mulberry our Sales Assistants are called 'Experience Experts', and it’s because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and a key contributor to Mulberry.
What we need from you:
- You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging and memorable customer experience in your store.
- You will develop and maintain key customer relationships using instore CRM tools to support you.
- You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
- You will be curious about the business and willing to share your ideas.
- You will enjoy working as part of a team and nurture relationships with your colleagues.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
- Engaging - Agile - Curious - In love with fashion!
- Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
- Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
- Act as an ambassador for Mulberry and communicate positively about the brand.
- As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our strategy across Climate, Circularity, and Community.
- Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.
Competitive basic salary, bonus, product allowance, an enviable staff discount and exclusive access to staff sales, extra day off for your birthday, pension contributions & life assurance, training and development opportunities, and x2 paid volunteering days per year. This is for a 12-hour per week position, and the successful candidate must be available to work weekends.
Sales Assistant in Bicester employer: Mulberry England
Contact Detail:
Mulberry England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Bicester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mulberry's history, values, and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true 'Experience Expert'.
✨Tip Number 2
Practice your storytelling skills! Think about how you can weave your experiences into engaging narratives that highlight your customer service skills. Remember, it’s all about creating memorable experiences, just like you would for a customer in-store.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and what they look for in a Sales Assistant. Plus, it might just give you an edge when applying through our website!
✨Tip Number 4
Show your commitment to sustainability! Since Mulberry is a certified B Corp, share your thoughts on how you can contribute to their mission of using business as a force for good. This will demonstrate that you align with their values and are ready to make a positive impact.
We think you need these skills to ace Sales Assistant in Bicester
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how you connect with Mulberry's values. We want to see your personality and enthusiasm for creating memorable customer experiences.
Be Authentic and Honest: We value honesty at Mulberry, so be yourself in your application. Don’t just list your skills; tell us about your experiences and how they’ve shaped you. Authenticity goes a long way in helping us understand who you are and what you can bring to our team.
Highlight Your Team Spirit: Since we’re all about collaboration, make sure to mention your teamwork skills. Share examples of how you've worked well with others in the past. We love candidates who can nurture relationships and create a fun environment for both customers and colleagues!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our amazing team at Mulberry!
How to prepare for a job interview at Mulberry England
✨Know Your Brand
Before the interview, dive deep into Mulberry's history, values, and sustainability efforts. Being able to discuss how you resonate with their ethos will show your genuine interest and alignment with the brand.
✨Showcase Your Customer Experience Skills
Prepare examples of how you've created memorable experiences for customers in the past. Think about specific situations where you went above and beyond, as this aligns perfectly with the role of an 'Experience Expert'.
✨Be Curious and Engaging
During the interview, ask thoughtful questions about the team culture and how they foster relationships with customers. This demonstrates your curiosity and eagerness to learn, which are key traits they’re looking for.
✨Embrace Team Spirit
Highlight your ability to work well in a team. Share stories that illustrate your collaborative spirit and how you’ve contributed to a positive team environment, as this is crucial for success at Mulberry.
