At a Glance
- Tasks: Support older residents to live independently and enhance their quality of life.
- Company: Muir Group Housing Association, a values-driven organisation.
- Benefits: Competitive salary, health and wellbeing focus, strong work/life balance.
- Why this job: Make a real difference in the lives of older people in your community.
- Qualifications: Experience working with older individuals and excellent customer service skills.
- Other info: Join a supportive team committed to equality, diversity, and continuous improvement.
The predicted salary is between 23000 - 30000 £ per year.
Are you looking for a fantastic opportunity to make a difference and help our older residents at our Muir Living scheme remain living independently for longer? Are you passionate about excellent customer service? Do you want to work for a values-oriented organisation? If so, this post could be the one for you.
The successful candidate will bring the following to the role:
- An enthusiastic and caring individual with experience of working with older people who may be vulnerable.
- Confidence in establishing and building up links with community agencies, voluntary organisations and other groups to support the aims of the service.
- Is comfortable to lone work and can show initiative to make decisions for themselves.
- Enjoys providing a first-class customer experience to residents, contractors and internal colleagues.
- Ability to contribute to the continuous improvement of the Muir Living Service provided to older residents.
- Positive and open to change and able to contribute positively to a culture of evaluation and improvement.
- Ability to organise successful opportunities for residents to engage with the wider community to reduce social isolation.
If you are interested in applying for this opportunity, the closing date for applications is 9.00am Monday 23rd February. Interviews to be held Monday 9th March.
You’ll need to submit a CV and supporting statement (max 2 A4 sides/ min font 11 for each) telling us about you and why you’re right for the job.
Here are just some of the reasons we think you should consider a career at Muir Group:
- We offer great Remuneration & Benefits.
- We are serious about Health & Wellbeing.
- We are committed to Living our Values Everyday.
- We are committed to Equality, Diversity & Inclusion.
- We offer a strong Work / Life Balance.
- We are committed to high Employee Engagement.
Independent Living Officer in Ellesmere Port employer: Muir Group
Contact Detail:
Muir Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Officer in Ellesmere Port
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that Independent Living Officer role.
✨Tip Number 2
Prepare for the interview by researching Muir Group and their values. We want to show how our passion for customer service aligns with their mission to support older residents. Let’s make sure we can articulate why we’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Grab a friend or family member and do some mock interviews. This will help us feel more confident and ready to tackle any questions about our experience with older people and community engagement.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can go a long way in showing our enthusiasm for the role. Plus, it keeps us fresh in their minds as they make their decision.
We think you need these skills to ace Independent Living Officer in Ellesmere Port
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Independent Living Officer role. Highlight your experience with older people and any relevant skills that match the job description. We want to see how you can make a difference!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're passionate about helping older residents live independently. Share specific examples of your past experiences that demonstrate your customer service skills.
Show Your Enthusiasm: Let your personality come through in your application. We love enthusiastic candidates who are genuinely excited about making a positive impact. Don’t be afraid to express your passion for community engagement and support!
Apply Through Our Website: Remember to submit your application through our website. It’s the easiest way for us to receive your CV and supporting statement. Plus, you’ll find all the details you need about the role and our fantastic benefits there!
How to prepare for a job interview at Muir Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an Independent Living Officer. Familiarise yourself with the challenges older residents face and think about how your experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Empathy
Since this role involves working with vulnerable older people, it's crucial to demonstrate your caring nature. Prepare examples from your past experiences where you've shown empathy and provided excellent customer service. This will highlight your suitability for the position and your passion for helping others.
✨Connect with the Community
The job requires building links with community agencies and organisations. Think about any previous experiences where you've successfully collaborated with external groups. Be ready to discuss how you can leverage these connections to enhance the service for residents and reduce social isolation.
✨Be Open to Change
Muir Group values continuous improvement, so be prepared to talk about how you've adapted to change in previous roles. Share specific examples of how you've contributed to improving services or processes, and express your enthusiasm for embracing new ideas and initiatives in the workplace.