Responsive Maintenance Planner

Responsive Maintenance Planner

Birkenhead Full-Time 24830 - 37300 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our responsive maintenance team to organise and prioritise repairs for customers.
  • Company: Muir is dedicated to improving housing services with a focus on customer satisfaction.
  • Benefits: Enjoy a competitive salary, hybrid working, and a strong commitment to health and wellbeing.
  • Why this job: Be part of a vibrant team making a real impact in the community while enhancing your skills.
  • Qualifications: Experience in the housing sector and knowledge of scheduling repairs is essential.
  • Other info: Apply by 22nd August; interviews will be held the week of 8th September.

The predicted salary is between 24830 - 37300 £ per year.

Responsive Maintenance PlannerChester£31,037per annumFull time Permanent (35 hours)
About You
Are you ready to play a key role in our responsive maintenance team? Are you passionate about delivering excellent services to customers and organising the workload of our in-house trade operatives? We need someone who is friendly, professional and an excellent communicator to work in our busy and vibrant …

Responsive Maintenance Planner employer: Muir Group Housing Association

At Muir, we pride ourselves on being an excellent employer, offering a supportive and vibrant work culture in Chester. With a strong commitment to health and wellbeing, equality, diversity, and inclusion, we provide our employees with opportunities for growth and a healthy work/life balance, including hybrid working options. Join us in making a meaningful impact in the housing sector while enjoying competitive benefits and a collaborative team environment.
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Contact Detail:

Muir Group Housing Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Responsive Maintenance Planner

✨Tip Number 1

Familiarise yourself with the housing sector and the specific challenges it faces. Understanding the nuances of responsive maintenance will help you speak confidently about your experience during the interview.

✨Tip Number 2

Prepare examples of how you've successfully managed scheduling and prioritising tasks in previous roles. Being able to demonstrate your organisational skills will be crucial in showcasing your fit for this position.

✨Tip Number 3

Brush up on your communication skills, as this role requires liaising with both customers and colleagues. Practising clear and effective communication can set you apart from other candidates.

✨Tip Number 4

Research Muir's values and recent initiatives related to customer satisfaction and repairs service. Showing that you align with their mission and are proactive about improving services can make a strong impression.

We think you need these skills to ace Responsive Maintenance Planner

Excellent Communication Skills
Customer Service Orientation
Scheduling and Planning
Problem-Solving Skills
Time Management
Team Collaboration
Adaptability
Knowledge of Housing Sector
Prioritisation Skills
Attention to Detail
Conflict Resolution
Data Management
Initiative
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Responsive Maintenance Planner position. Tailor your application to highlight relevant experience in scheduling repairs and customer service.

Craft a Strong Supporting Statement: In your supporting statement, clearly articulate why you are the right fit for the role. Use specific examples from your past experience that demonstrate your skills in communication, organisation, and problem-solving within the housing sector.

Highlight Relevant Experience: Make sure your CV showcases your experience in the housing sector, particularly any roles that involved maintenance planning or customer interaction. Use bullet points for clarity and focus on achievements that align with the job requirements.

Proofread Your Application: Before submitting, thoroughly proofread your CV and supporting statement for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.

How to prepare for a job interview at Muir Group Housing Association

✨Showcase Your Communication Skills

As a Responsive Maintenance Planner, excellent communication is key. Be prepared to demonstrate your ability to communicate effectively with both customers and colleagues. Use examples from your past experiences where you successfully resolved issues or improved customer satisfaction.

✨Highlight Your Organisational Skills

This role requires strong organisational abilities. During the interview, discuss how you prioritise tasks and manage schedules. Share specific instances where you efficiently handled multiple responsibilities, especially in a busy environment.

✨Demonstrate Your Problem-Solving Abilities

You’ll need to turn negatives into positives, so be ready to talk about challenges you've faced in previous roles. Explain how you approached these situations, what solutions you implemented, and the outcomes. This will show your proactive nature and ability to handle varied tasks.

✨Express Your Passion for Customer Service

Since the role focuses on delivering excellent services, convey your passion for customer service. Share stories that illustrate your commitment to improving customer experiences and how you’ve used feedback to enhance service delivery.

Responsive Maintenance Planner
Muir Group Housing Association
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