At a Glance
- Tasks: Support older residents in living independently and provide excellent customer service.
- Company: Values-driven organisation dedicated to enhancing the lives of older adults.
- Benefits: Competitive salary, full-time hours, and a chance to make a real difference.
- Why this job: Join a team that values compassion and community impact.
- Qualifications: Passion for customer service and experience in supporting others.
- Other info: Opportunity to grow in a fulfilling role with a supportive team.
The predicted salary is between 23000 - 30000 £ per year.
Do you have the right skills and experience for this role? Read on to find out, and make your application.
Location: Little Sutton, Ellesmere Port
Salary: £26,950.44 per annum
Type: Full-Time, Permanent (35 hours per week)
About You
- Are you looking for a fantastic opportunity to make a difference and help our older residents at our Muir Living scheme remain living independently for longer?
- Are you passionate about excellent customer service?
- Do you want to work for a values-oriented organisation?
Independent Living Officer employer: Muir Group Housing Association
Contact Detail:
Muir Group Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. We want to show that we’re not just a good fit for the role, but also for the team and the mission of helping older residents live independently.
✨Tip Number 3
Practice your responses to common interview questions. We can even do mock interviews with friends or family to build confidence and refine our answers, especially around customer service scenarios.
✨Tip Number 4
Don’t forget to follow up after an interview! A quick thank-you email can leave a lasting impression and shows that we’re genuinely interested in the position. Plus, it’s a great way to reiterate our passion for making a difference.
We think you need these skills to ace Independent Living Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of Independent Living Officer. We want to see how you can help our older residents live independently, so don’t hold back on sharing relevant examples!
Show Your Passion for Customer Service: Since this role is all about providing excellent customer service, let us know why you’re passionate about it! Share any experiences where you’ve gone above and beyond to help others, especially in a similar setting.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important information about the role!
How to prepare for a job interview at Muir Group Housing Association
✨Know Your Stuff
Before the interview, make sure you understand the role of an Independent Living Officer. Familiarise yourself with the responsibilities and challenges that come with helping older residents live independently. This will show your genuine interest and commitment to the position.
✨Showcase Your Customer Service Skills
Since this role is all about excellent customer service, prepare examples from your past experiences where you've gone above and beyond for clients or residents. Be ready to discuss how you handle difficult situations and ensure satisfaction.
✨Align with Their Values
Research the organisation's values and mission. During the interview, highlight how your personal values align with theirs. This connection can set you apart and demonstrate that you're not just looking for a job, but a place where you can contribute meaningfully.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the organisation is the right fit for you. Consider asking about their approach to supporting residents or how they measure success in this role.