Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers navigate their home ownership journey with a focus on support and communication.
- Company: Join Muir, a company dedicated to equality, diversity, and employee wellbeing.
- Benefits: Enjoy flexible working hours, great remuneration, and a strong work/life balance.
- Why this job: Make a real impact in people's lives while working in a supportive and inclusive environment.
- Qualifications: Excellent communication skills and a customer-focused attitude are essential; experience is a plus.
- Other info: Remote work options available; apply by 16th April 2025 for an interview on 25th April.
The predicted salary is between 24000 - 32000 £ per year.
We are looking for a flexible, dedicated and customer focused individual with excellent communication skills to join our Home Ownership Team to provide a responsive, proactive and customer focused service for existing and potential customers in their home ownership journey.
You will:
- Administer Shared Ownership Resales, leasehold and freehold sales, Right to Buy, Right to Acquire and or Right to Shared Ownership Sales from initial enquiry through to legal completion.
- Administer the purchase of additional shares in shared ownership homes from enquiry to legal completion.
- Administer other home ownership activities including but not limited to lease extensions, subletting, transfers of equity, transfers of head leases, lease amendments, repossessions and mortgage consents from enquiry to legal completion.
- Liaise with customers and a range of 3rd parties in relation to home ownership activity including solicitors, estate agents, surveyors, independent advisors, mortgage lenders and other stakeholders.
If you think you've got most of what we are looking for, but not everything, we'd still love to hear from you. The closing date for applications is 5 pm on Wednesday 16th April 2025. You'll need to submit a CV and supporting statement telling us about you and why you're right for the job. Interviews will take place on Friday 25th April at our head office in Chester.
Benefits: Here are just some of the reasons we think you would enjoy a Career at Muir...
- We offer great Remuneration & Benefits.
- We are serious about Health & Wellbeing.
- We are committed to Living our Values every day.
- We are committed to Equality, Diversity & Inclusion.
- We offer a strong Work / Life Balance.
- We are committed to high Employee Engagement.
Home Ownership Officer in Chester employer: Muir Group Housing Association
Contact Detail:
Muir Group Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Ownership Officer in Chester
✨Tip Number 1
Familiarise yourself with the home ownership processes, especially Shared Ownership and Right to Buy schemes. Understanding these concepts will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Network with professionals in the housing sector, such as solicitors and estate agents. Building these connections can provide you with insights and potentially valuable references when applying for the role.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Think of specific examples where you've gone above and beyond to assist customers, as this role is heavily focused on providing excellent service.
✨Tip Number 4
Research StudySmarter's values and commitment to diversity and inclusion. Be ready to articulate how your personal values align with theirs, as cultural fit is often a key consideration in hiring decisions.
We think you need these skills to ace Home Ownership Officer in Chester
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Home Ownership Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling Supporting Statement: In your supporting statement, clearly articulate why you are the right fit for the role. Use specific examples from your past experiences that demonstrate your customer service skills, communication abilities, and familiarity with home ownership processes.
Highlight Relevant Experience: Make sure your CV showcases any relevant experience in home ownership, property management, or customer service. Include specific achievements or projects that illustrate your capabilities in these areas.
Proofread Your Application: Before submitting, carefully proofread your CV and supporting statement for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Muir Group Housing Association
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Home Ownership Officer. Familiarise yourself with terms like Shared Ownership, Right to Buy, and leasehold sales. This will help you answer questions confidently and demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Since the role is customer-focused, prepare examples from your past experiences where you've provided excellent service. Highlight how you handled difficult situations or went above and beyond for customers, as this will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, company culture, and specific challenges the Home Ownership Team faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Flexibility and Adaptability
Given the agile working environment, be ready to discuss how you've adapted to changes in previous roles. Share examples that illustrate your ability to work both independently and collaboratively, as this will align with their flexible working approach.
