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- Tasks: Support customers in their home ownership journey with excellent communication.
- Company: Join a dynamic team dedicated to helping people achieve their home ownership dreams.
- Benefits: Enjoy flexible working hours and the option to work from home.
- Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
- Qualifications: Looking for strong communicators who are customer-focused and adaptable.
- Other info: Permanent position with 32 hours per week, flexible over 4 or 5 days.
The predicted salary is between 25000 - 32000 £ per year.
£28,858 per annum
Chester
Agile (home working and office)
Permanent
32 hours per week (can be worked over 4 or 5 days)
We are looking for a flexible, dedicated and customer focused individual with excellent communication skills to join our Home Ownership Team to provide a responsive, proactive and customer focused service for existing and potential customers in their home ownership journey.
Home Ownership Officer employer: Muir Group Housing Association
Contact Detail:
Muir Group Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Ownership Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Home Ownership Officer. Understanding the nuances of customer service in home ownership will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing sector. Attend local events or join online forums to connect with others in the field, which can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare for situational interview questions by thinking about how you would handle various customer scenarios. This will showcase your problem-solving skills and customer focus.
✨Tip Number 4
Research StudySmarter’s values and mission. Aligning your personal values with ours can make a strong impression and show that you’re genuinely interested in being part of our team.
We think you need these skills to ace Home Ownership Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Home Ownership Officer. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Communication Skills: Since excellent communication skills are essential for this role, make sure to provide specific examples in your CV and cover letter that demonstrate your ability to communicate effectively with customers.
Show Flexibility and Dedication: Emphasise your flexibility and dedication in your application. Mention any previous experiences where you adapted to changing circumstances or went above and beyond to meet customer needs.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to the Home Ownership Team. Make it personal and engaging.
How to prepare for a job interview at Muir Group Housing Association
✨Showcase Your Customer Focus
As a Home Ownership Officer, your role revolves around providing excellent customer service. Be prepared to share examples of how you've successfully handled customer queries or resolved issues in the past.
✨Demonstrate Communication Skills
Effective communication is key in this position. During the interview, practice clear and concise responses. You might also want to highlight any experience you have in communicating complex information in an understandable way.
✨Highlight Flexibility and Adaptability
The job requires a flexible approach to working hours. Be ready to discuss how you've adapted to changing circumstances in previous roles and how you can manage your time effectively across different tasks.
✨Research the Company and Its Values
Understanding the company's mission and values will help you align your answers with what they are looking for. Take some time to research their services and any recent news to show your genuine interest in the role.
