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- Tasks: Support older residents to live independently and enhance their quality of life.
- Company: Values-driven organisation focused on community and customer service.
- Benefits: Competitive salary, health and wellbeing support, and a strong work/life balance.
- Why this job: Make a real difference in the lives of older people while developing your skills.
- Qualifications: Experience with older individuals and a passion for excellent customer service.
- Other info: Join a supportive team committed to equality, diversity, and continuous improvement.
The predicted salary is between 23000 - 30000 £ per year.
Are you looking for a fantastic opportunity to make a difference and help our older residents at our Muir Living scheme remain living independently for longer? Are you passionate about excellent customer service? Do you want to work for a values-oriented organisation? If so, this post could be the one for you.
The successful candidate will bring the following to the role:
- An enthusiastic and caring individual with experience of working with older people who may be vulnerable.
- Confidence in establishing and building up links with community agencies, voluntary organisations and other groups to support the aims of the service.
- Is comfortable to lone work and can show initiative to make decisions for themselves.
- Enjoys providing a first-class customer experience to residents, contractors and internal colleagues.
- Ability to contribute to the continuous improvement of the Muir Living Service provided to older residents.
- Positive and open to change and able to contribute positively to a culture of evaluation and improvement.
- Ability to organise successful opportunities for residents to engage with the wider community to reduce social isolation.
If you are interested in applying for this opportunity, the closing date for applications is 9.00am Monday 23rd February. Interviews will be held on Monday 9th March. You'll need to submit a CV and supporting statement telling us about you and why you're right for the job.
Here are just some of the reasons we think you should consider a career at Muir Group:
- We offer great Remuneration & Benefits.
- We are serious about Health & Wellbeing.
- We are committed to Living our Values Everyday.
- We are committed to Equality, Diversity & Inclusion.
- We offer a strong Work / Life Balance.
- We are committed to high Employee Engagement.
Independent Living Officer in Ellesmere Port employer: Muir Group Housing Association
Contact Detail:
Muir Group Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Officer in Ellesmere Port
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with older residents. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for your interview by practising common questions related to customer service and community engagement. We want you to shine, so think about how your experience aligns with the role of an Independent Living Officer.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, let them know why you care about helping older residents live independently. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Independent Living Officer in Ellesmere Port
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Independent Living Officer role. Highlight your experience with older people and any relevant skills that show you can provide excellent customer service.
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Share specific examples of how you've made a difference in previous roles, especially in community engagement or supporting vulnerable individuals.
Show Your Passion: Let your enthusiasm for helping older residents come through in your application. We want to see that you're genuinely excited about making a positive impact in their lives!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and shows you’re serious about joining our team at Muir Group.
How to prepare for a job interview at Muir Group Housing Association
✨Know Your Stuff
Before the interview, make sure you understand the role of an Independent Living Officer. Familiarise yourself with the challenges older residents face and think about how your experience can help them live independently. This will show your passion for the role and your commitment to making a difference.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this position, prepare examples from your past experiences where you've gone above and beyond for clients or residents. Be ready to discuss how you can create a first-class experience for the older residents at Muir Living.
✨Demonstrate Initiative
The job requires someone who can work independently and make decisions. Think of situations where you've had to take the lead or solve problems on your own. Share these stories during the interview to highlight your ability to work autonomously and effectively.
✨Engage with Community Links
Building connections with community agencies is crucial. Research local organisations that support older people and be prepared to discuss how you would engage with them. This shows you're proactive and ready to contribute to reducing social isolation among residents.
