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- Tasks: Provide a warm welcome and support facilities and administration at our headquarters.
- Company: Join Muir, a company dedicated to health, wellbeing, and inclusivity.
- Benefits: Enjoy a competitive salary, hybrid working, and a strong work/life balance.
- Why this job: Make a real difference in creating a safe and welcoming environment for all.
- Qualifications: Customer service skills and proficiency in Microsoft Office applications required.
- Other info: Flexible part-time role with opportunities for personal growth and development.
The predicted salary is between 22385 - 25000 £ per year.
We are looking for someone who will help us provide a high-quality Reception and Facilities service at our Lightfoot Street headquarters, while delivering reliable administration support across our Homes Directorate. You will also play an important part in supporting our workplace Health & Safety standards through basic checks, reporting issues, and helping ensure our building remains safe for colleagues and visitors.
About the Role
- Provide a warm, professional welcome to colleagues, contractors, and visitors
- Deliver first-class customer service at the first point of contact
- Carry out routine facilities and basic workplace H&S checks to help keep our building safe
- Report hazards, defects, or concerns promptly and accurately
- Use a range of Microsoft Office applications confidently (Teams, Outlook, Excel, Word)
- Balance a varied workload and use your initiative to solve day-to-day issues
- Communicate clearly and work well with different teams across the organisation
If you meet most of what we are looking for but not everything, we would still love to hear from you. You will need to submit a CV and supporting statement telling us about you and why you are right for the job.
Benefits
- We offer a great salary and benefits
- We are serious about health and wellbeing
- We are committed to living our values every day
- We are committed to Equality, Diversity & Inclusion
- We offer a strong work/life balance, including hybrid working
- We are committed to high colleague engagement
Closing date: 20/02/2026
Interviews will take place week commencing: 23/02/2026 at Lightfoot Street, Chester.
Facilities & Business Support Officer in Chester employer: Muir Group Housing Association
Contact Detail:
Muir Group Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities & Business Support Officer in Chester
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to facilities management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of how you've handled similar responsibilities in the past, especially around health and safety checks or customer service. Real-life stories make you memorable!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can set you apart from other candidates. Plus, it shows you’re genuinely keen on joining the team!
We think you need these skills to ace Facilities & Business Support Officer in Chester
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience in facilities management and customer service, and don’t forget to showcase your skills with Microsoft Office applications. Tailor it to reflect how you can contribute to our team at Lightfoot Street.
Write a Strong Supporting Statement: This is your chance to shine! Use your supporting statement to tell us why you're the perfect fit for the Facilities & Business Support Officer role. Share specific examples of how you've provided excellent customer service or maintained health and safety standards in previous roles.
Be Clear and Concise: When writing your application, clarity is key. Keep your language straightforward and avoid jargon. We want to understand your experiences and skills easily, so make sure your points are direct and to the point!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Muir Group Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, especially around customer service and health & safety checks. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves providing a warm welcome and first-class customer service, prepare examples from your past experiences where you excelled in these areas. Think about specific situations where you resolved issues or made someone’s day better.
✨Be Ready to Discuss Microsoft Office Proficiency
The job requires confidence in using Microsoft Office applications. Brush up on your skills in Teams, Outlook, Excel, and Word. Be prepared to discuss how you've used these tools in previous roles, perhaps to manage schedules or create reports.
✨Demonstrate Your Initiative
This position requires balancing a varied workload and solving day-to-day issues. Think of examples where you took the initiative to improve processes or resolve problems without being asked. This will show that you can handle the dynamic nature of the role.
