Vice President, Head of Digital Delivery in London

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Working within EMEA Corporate Technology, AMD is responsible for designing, developing and supporting technology solutions for multiple business areas, and for providing core technology services across the organisation. The Digital Delivery team within AMD is responsible for designing, delivering, and supporting AI and digital technology solutions.

NUMBER OF DIRECT REPORTS 5-10 direct reports, and a wider team of circa 20 staff.

MAIN PURPOSE OF THE ROLE

• Lead the definition and delivery of high-quality digital solutions, leveraging AI, low-code, and conventional technologies to meet evolving business needs.
• Collaborate closely with other teams and functions including Digital Transformation and Change Management, and senior business stakeholders to understand requirements and present innovative, value-driven solutions.
• Oversee the successful delivery of both investment and expense-related change initiatives, ensuring alignment with strategic priorities.
• Drive innovation across AMD and the wider technology function, identifying opportunities to modernise and enhance service delivery.
• Provide high quality L1, L2, L3 support across all services that the team owns and runs.
• Build, mentor and lead a high-performing, customer-centric team that takes pride in delivering exceptional service and outcomes, while championing the adoption of modern technologies and practices.
• Stay abreast of emerging technologies and trends, and provide expert leadership across technology products, disciplines, and methodologies, ensuring best practices are followed to deliver business value.
• Manage legacy .NET applications and where appropriate their transition to alternative solutions.
• Actively contribute to the AMD management team, influencing strategic decisions, supporting peers, and promoting operational excellence.

SKILLS AND EXPERIENCE

• Ownership of production solutions within a financial services organization.
• Experience of building and technology teams, including offshore resources, providing direction and guidance.
• Experience of providing effective 1st, 2nd, and 3rd line support across for multiple business areas.
• Practical experience of successfully delivering AI solutions, including generative AI, agentic AI, and conventional ML.
• Proven experience in driving modernization and innovation, through to successful production deployment.
• Hands-on experience with the Microsoft 365 ecosystem, including Azure Foundry, Copilot Studio, and the Power Platform.
• Excellent understanding of core technologies such as Snowflake, AWS, Microsoft.
• Experience of working directly with senior stakeholders throughout the organization.
• Degree educated and / or equivalent experience.

PERSONAL REQUIREMENTS

• Results driven, with a strong sense of accountability.
• The ability to operate with urgency and prioritise work accordingly.
• Strong decision making skills and sound judgement.
• Excellent communication skills.
• Strong numerical and problem solving skills.
• Creative and innovative; comfortable challenging the status quo and pushing for change.
• Excellent leadership skills, with the ability to motivate and inspire a team.

We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.