Overview
As a Digital Workplace Engineer you will lead the design, delivery and ongoing evolution of MUFG’s Digital Workplace across cloud-first and laptop-first strategies. You will collaborate with Infrastructure, Security and Architecture to deliver secure, scalable, user-centric solutions for thousands of users across multiple EMEA locations. You will drive transformation programs, improve user experience and align workplace technologies with security and governance standards. This is a hands-on leadership role in a large enterprise that values innovation, collaboration and measurable impact.
Responsibilities
- Design, build and maintain enterprise Digital Workplace solutions aligned with cloud-first, laptop-first strategy
- Engineer and support Microsoft Intune for endpoint management
- Design and implement Windows Autopilot deployment solutions
- Manage endpoint configuration profiles, compliance policies and security baselines
- Support Microsoft Entra ID identity and device management services
- Administer Microsoft 365 services related to Digital Workplace
- Engineer secure endpoint configurations following Microsoft best practices
- Support Windows 11 Enterprise endpoint engineering
- Assist with Windows 365 and Azure Virtual Desktop environments
- Manage endpoint lifecycle including provisioning, configuration and retirement
- Maintain endpoint security posture via compliance monitoring/remediation
- Support application deployment using Microsoft Intune and modern app management
- Design and maintain Conditional Access policies
- Implement Zero Trust across endpoints and identity services
- Support MFA solutions
- Collaborate with Cyber Security teams to improve endpoint security
- Ensure compliance with security standards and governance
- Provide technical leadership across Digital Workplace transformation programmes
- Produce High Level Designs and Low Level Designs and implementation documentation
- Deliver technical workstreams and participate in planning, implementation and handover
- Support technology evaluations, proofs of concept and pilot deployments
- Contribute to Digital Workplace strategy and roadmap
- Provide 3rd line support and manage complex incidents
- Perform root cause analysis and implement permanent fixes
- Support ITIL-based Incident, Problem and Change Management
- Identify opportunities for automation and develop PowerShell scripts
- Drive continual service improvement and end-user experience enhancements
- Build relationships with stakeholders and vendors
- Mentor junior engineers and share knowledge
- Collaborate with Architecture, Security and Project Management teams
- Support governance and engineering standards
Key requirements
- Senior Digital Workplace/End User Computing or Endpoint Engineering experience in a large enterprise
- Extensive experience with Microsoft Intune and Microsoft 365 in enterprise environments
- Proven experience managing Windows 11 endpoints with Intune, Autopilot and Entra ID
- Experience designing Conditional Access policies and modern identity solutions
- Experience delivering Digital Workplace transformation programmes and cloud-first migrations
- Strong experience in endpoint security, device compliance and Zero Trust initiatives
- Experience producing HLDs/LLDs and operational documentation
- 3rd line technical support for complex endpoint/identity issues
- Root cause analysis, troubleshooting and problem management in enterprise settings
- Collaboration with Architecture, Cyber Security, Infrastructure and Project teams
- ITIL-based Incident, Problem and Change Management experience
- Mentoring junior engineers and acting as a SME
- Experience in regulated environments with focus on security, governance and compliance
- Excellent stakeholder management and communication skills
- Excellent communication and interpersonal skills
- Strong customer focus and delivery orientation
- Proactive, motivated and results-driven
- Microsoft Intune (endpoint management)
- Microsoft 365 administration and support
- Microsoft Entra ID (Azure AD)
Vice President, Digital Workplace Engineer in London employer: MUFG
At Mitsubishi UFJ Financial Group (MUFG), we pride ourselves on being an exceptional employer, particularly for the Coverage Associate role in London. Our commitment to fostering a collaborative and inclusive work culture empowers employees to thrive, while our focus on professional development ensures that you can grow your career within a global network. With a strong emphasis on innovation and community impact, MUFG offers a unique opportunity to make a meaningful difference in the financial sector.
