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- Tasks: Support and optimise the Control-M job scheduling platform for a global financial leader.
- Company: Join MUFG, a top-tier financial group with a people-first culture.
- Benefits: Flexible working options, competitive salary, and opportunities for career growth.
- Why this job: Make a real impact in a dynamic environment while enhancing your tech skills.
- Qualifications: Experience with Control-M and strong problem-solving abilities required.
- Other info: Diverse and inclusive workplace committed to employee development.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Service Operations provides the Operations function (24x7x365) to deliver uninterrupted, reliable and secure support by monitoring and ensuring the availability, stability, and performance of critical infrastructure and platforms, including Control‑M and Swift.
MAIN PURPOSE OF THE ROLE
We are seeking a Senior Control‑M SME to support the Control‑M job scheduling platform that is operated by 24x7 Operations team, utilised by a wide customer base encompassing Application and Infrastructure teams.
KEY RESPONSIBILITIES
- Provide platform support and ensure platform health.
- Install, configure, and upgrade Control‑M servers, agents, and application plugins.
- Assist in optimising workflows, resolution of job failures, system errors and performance issues within SLA.
- Support the platform users to reduce false alerts and optimise the batch workflows and maintain a product roadmap, outlining priority deliverables and identify potential innovative enhancements for the next 3 years.
- Collaborate with key stakeholder user groups to capture, document and prioritise product requirements, incorporating into the Control‑M strategy.
- Prepare and deliver authoritative presentations that articulate the Control‑M strategy and product roadmap and architectural design.
- Work with platform users and drive adoption of self-service and automated solutions to improve efficiency and enforce framework compliance (Site Standards with Workload Change Manager (WCM).
- Support and drive the DevOps integration strategy for Control‑M (incorporating CI CD pipelines to streamline deployments and support agile development (with Octopus).
- Ensure high availability of the platform and undertake regular disaster recovery tests of the platform and clearly evidence for regulatory evidence.
- Ensure proactive (cyber) security and vulnerability management of the Control‑M platform, meeting policy and control requirements.
- Author and update Policy, Process and Procedure documentation for both technical and operational purposes.
WORK EXPERIENCE
Demonstrable and self-sufficient skills in Control‑M platform, covering all aspects of the platform.
SKILLS AND EXPERIENCE
- Functional / Technical Competencies: Deep and broad Control‑M platform expertise, from version 9+ Operating Systems: Strong experience across Windows/Linux.
- Problem‑Solving Skills: Exposure to root cause analysis, critical incident response, and problem‑solving techniques to address complex IT issues.
- Regulatory Understanding: Some experience ensuring compliance with regulatory standards such as DORA, GDPR, or equivalent regulations in the financial/technology sector.
- Interpersonal Skills: Exceptional communication and collaboration skills to work effectively with cross‑functional teams and drive compliance initiatives.
- Tools: Proficiency with ITSM tools (e.g., ServiceNow, JIRA), monitoring systems, and reporting platforms; experience with automation tools is a plus.
- Education / Qualifications: Higher education or equivalent industry experience. Degree in Information Technology, Computer Science, Engineering or equivalent experience in area of expertise. Experience working in regulated environment or critical infrastructure sector.
PERSONAL REQUIREMENTS
- Evidence of effective communication skills both written and verbal.
- Strong analytical and problem‑solving skills.
- Excellent attention to detail and accuracy.
- Results driven, with a strong sense of accountability.
- An ability to operate with urgency and prioritise work accordingly.
- A structured and logical approach to work.
- Excellent interpersonal skills.
- Strong Microsoft Office skills.
We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non‑discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client‑obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Our Culture Principles
- Client Centric
- People Focused
- Listen Up. Speak Up.
- Innovate & Simplify
- Own & Execute
Vice President, Control-M Platform SME (12 Month FTC) in London employer: MUFG
Contact Detail:
MUFG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President, Control-M Platform SME (12 Month FTC) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at MUFG on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Control-M and its latest features. Show us you’re not just familiar with the platform but that you’re passionate about optimising workflows and driving innovation.
✨Tip Number 3
Practice your presentation skills! You might need to articulate the Control-M strategy and product roadmap, so being able to communicate clearly and confidently is key. Get a friend to help you rehearse.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the MUFG team.
We think you need these skills to ace Vice President, Control-M Platform SME (12 Month FTC) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Vice President role. Highlight your Control-M expertise and how it aligns with MUFG's values and goals. We want to see how you can make a meaningful impact!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your experience that showcase your problem-solving abilities and technical know-how with Control-M. This is your chance to shine, so let us see what you've got!
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication, so make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our culture there!
How to prepare for a job interview at MUFG
✨Know Your Control-M Inside Out
Make sure you brush up on your Control-M platform knowledge. Be ready to discuss specific features, recent updates, and how you've used it in past roles. This will show that you're not just familiar with the platform but are genuinely passionate about it.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex IT issues you've resolved, particularly those related to job scheduling or system errors. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your analytical skills and ability to work under pressure.
✨Communicate Effectively
Since this role involves collaboration with cross-functional teams, practice articulating your thoughts clearly. Prepare to discuss how you've successfully communicated technical concepts to non-technical stakeholders in the past, as this will highlight your interpersonal skills.
✨Understand Regulatory Standards
Familiarise yourself with relevant regulations like DORA and GDPR. Be prepared to discuss how you've ensured compliance in previous roles, as this will demonstrate your understanding of the regulatory landscape and its importance in the financial sector.
