Operations Business Management, Support Analyst in London

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The Operations Office provides timely, accurate and appropriate operational services to both internal and external customers of MUFG across various entities and locations. 'EMEA Operations' represents MUSE Operations, London and the regional Operations Office for EMEA. The Operations Business Management team ensures smooth running of Operations, involving taking the lead of management information, general administration and process improvement initiatives.

Supporting the EMEA Operations division and the Business Management team in enabling the smooth running of the Operations function, including general administrative duties.

• KEY RESPONSIBILITIES
• Support the smooth running of EMEA Operations, by working closely with the Business Management team to deliver on various initiatives and requirements, e.g. general coordination, gathering information across Operations, support in the production and analysis of management information.
• Provide administration support for Governance or Committee meetings attended by Operations Management team.
• Coordination of ensuring key policy and procedure documents are kept updated within Operations.
• Maintaining EMEA Operations Organisation structure materials aligned with Management Information data.
• Manage email distribution lists for the EMEA Operations team.
• Assist in the cost control management of Operations.
• Manage Training requests ensuring they are in line with overall Learning & Development priorities and budgets.
• Maintain and Promote Operations' Intranet pages to ensure accurate and up to date information is available to all staff.
• Collaborate with MUFG networks and support the Culture Influencer network within Operations to develop and implement culture action plans.
• Provide day-to-day administrative support to the Operations Management team and wider Operations.
• Point of contact for general administrative queries across Operations.
• Coordination and support for the Operations Management team to ensure meeting materials are prepared and available in advance.
• Arrange business travel and entertainment ensuring adherence to MUFG policies for managers in Operations.
• Process expenses timely and accurately resulting from any travel and or entertainment.
• Organise meeting logistics where required including managing room bookings, technology and video conferencing, and ordering catering as required.
• Manage Operations events together with the wider Business Management team.

WORK EXPERIENCE

Preferred: Knowledge and experience within a regulated and organisationally complex environment preferred, ideally financial services.

SKILLS AND EXPERIENCE

• A high performing individual with strong understanding and knowledge of MUFG or similar institution.
• A team player with excellent interpersonal and communication skills.
• A proactive, motivated self-starter with a positive attitude.
• An agile individual with a calm approach, able to work well in a pressurised and fast-paced environment.
• A results driven individual with a strong sense of accountability and strong organisational skills.
• Individual with the ability to exercise discretion in the handling of sensitive matters.

PERSONAL REQUIREMENTS

• Strong communication (verbal and written), analytical and numerical skills.
• Strong Outlook, PowerPoint and MS Word skills.
• Problem solving and prioritisation skills.
• Adaptable and flexible to suit the needs of the role.

Alignment to MUFG Values: Integrity & Responsibility, Professionalism & Teamwork, Challenge ourselves to grow.

This advert will close 2nd February 2026. We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count.