EA and Junior Business Manager in London

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Overview Of The Department/Section

MUFG has a developing and thriving Transactional Banking business, headquartered in Tokyo and spanning all continents. Transaction Banking, EMEA (incorporating Europe, Middle East and Africa) forms part of MUFG's Global Transaction Banking business. Our key responsibilities are to drive regional business and support global & regional clients with Transaction Banking solutions for Cash and Liquidity Management, Foreign Exchange, Trade Finance and Working Capital through a comprehensive suite of proprietary and 3rd party digital channels.

Main Purpose Of The Role

• 30%: EA to the TB EMEA Head, with primary responsibility for travel, expenses and diary management
• 50%: Junior business management supporting responsibilities
• 20%: Departmental Initiatives supporting Kaizen (continuous improvement); CSR (Corporate Social Responsibility initiatives); Dx (digital initiatives such as AI adoption); Learning Programmes & Digital Brand & Content

Key Responsibilities

• Provide EA support to TB EMEA Head of Department as required, including:
• Oversee the day to day team administrative workflow.
• Diary Management, including meeting co-ordination both external and internal.
• Travel & entertainment, adhering to MUFG policies;
• Timely completion of appropriate expense claims
• Monitor, report and manage the cost centre, especially areas such as travel, entertainment and training
• Liaise with various other stakeholders across different divisions (e.g. credit, front office, systems, audit, operations)
• Implementing new controls and processes as appropriate to level
• Co-ordinating, diarising intra department meetings, meeting rooms & ensuring papers prepared & delivered on time.
• Developing and maintaining strong relationships with key stakeholders within MUFG both regionally and globally

This role is ideal for an ambitious analyst who wants to grow into and professional a career journey within a COO type domain. This role will be responsible to learn, co-create and support delivery of critical TB EMEA divisional responsibilities including:

• Developing, diarizing & ensuring socialization and commitment of and by TB and stakeholder commitments
• Provision & communication of TB EMEA / HO Regional Priorities, Performance & Execution Progress;
• Strong financial and non-financial KPI / KRI establishment, socialization, attainment & mitigation actions;
• Production, interpretation & communication of actionable insights and relevant data strategy;
• Ensuring sustainability (and escalation) of revenue, cost & NoP, client segmentation; TB Target Operating model deliverables and bench-strength;
• Business Continuity, Operational Resilience and Cyber Security Policies & Adherence

Departmental Initiatives supporting Engagement & Inclusivity:

• Drive, creation, comms & ongoing execution of departmental Kaizen or Digital / AI initiatives
• Support proactively MUFG EMEA and team CSR initiatives
• Help define and drive TB Learning curriculum & B curriculum into Bank wide Learning & Development programmes
• Support Global brand internally through Kizuna & externally through approved professional media outlets

Work Experience, Skills And Experience

• Essential:
• Over 3 years of work experience as EA with foundational business management expertise and the desire to learn and career-develop into a business management professional within a financial institution (commercial and corporate banking preferred)
• Foundational understanding of commercial banking and deliverables highlighted within the responsibilities section
• Strong numerical, written and verbal communication skills, ability to communicate effectively at all levels
• Excellent MS suite capabilities including, Co-pilot, Power BI & Tableau fluency, interest and experience in agentic AI would be an advantage
• Detail conscious, ensuring reliability at all times, and committed to producing high quality and professional work in a team environment
• Ability to deal with people of all types and personalities at all levels
• Good written communication – especially important due to the interaction with senior management

Education / Qualifications:

• Essential
• A Level equivalent minimum or equivalent work experience / BA an advantage. English fluency & numerical proficiency are essential.

Personal Requirements

• Communication: Clarity, precision and outcome-orientated communication skills, with ability to simplify complex topics and agree next steps and outcomes. Proactive & Motivated approach.
• Curiosity and Kaizen approach to work: the ability, confidence and trust to ask why / why not and solicit buy in at TB and broader regional level to make impactful continuous improvements for our internal and client franchise ways of working
• Tenacity and resilience, with a strong sense of accountability to deliver
• Prioritization pivot: Demonstrated ability to work across complex and connected regional priorities, understand prioritizations and pivots positively with a growth mindset. Attention to detail and manage interconnected workloads and tight deadlines.
• Culture carrier: motivated by continuous learning, assimilate & application of learning, effective practices to enhance team ways of working, client centricity and global network connections. Motivated to actively lead & engage others on team and EMEA-wide engagement initiatives, CSR leadership and contributing to the growth and inter-connectivity of the TB business globally

We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.