Overview
In this role you lead strategy, delivery, resilience and modernization of the technology estate for Global Markets Operations and selected Corporate Banking Operations. You will act as the senior technology partner to Operations and business leadership, owning service stability, regulatory delivery, technology risk and platform strategy. You will drive AI-enabled engineering to improve delivery effectiveness and operational resilience, shaping transformation at a global scale. Join MUFG to influence critical infrastructure and work with cross-functional teams to deliver lasting impact.
Responsibilities
- Act as trusted technology advisor to senior Global Markets Operations and Corporate Banking stakeholders
- Provide technology leadership across post-trade operations including settlement, collateral, liquidity management, reconciliations, reporting, and asset servicing
- Translate business strategy and regulatory obligations into clear technology investment and execution plans
- Build relationships across business, operations and technology to influence senior outcomes
- Define and execute multi-year technology strategy for Global Markets Operations and related platforms
- Drive modernization, reduce technical debt, and simplify a diverse estate of vendor and in-house platforms
- Own service availability, resilience, performance, and operational controls across the technology estate
- Lead major incident response, root-cause analysis and remediation
- Deliver regulatory, strategic, risk and business change programs with clear governance
- Ensure robust regulatory reporting, data governance and control evidence
- Manage budgets, vendor relationships and investment priorities
- Lead and develop a high-performing, globally distributed technology organisation
- Accelerate AI-assisted engineering and agentic delivery with governance and risk controls
- Define operating models, governance and training to scale AI-enabled delivery
- Deliver measurable productivity, quality and time-to-market improvements
Key requirements
- Extensive senior technology leadership experience in a global financial institution
- Deep expertise in Global Markets Operations and post-trade technology
- Strong understanding of securities settlement, collateral management, liquidity and reconciliations
- Proven ability to partner with senior business, operations and technology executives
- Experience leading complex technology estates with vendor platforms and integrated solutions
- Track record delivering regulatory, transformation and risk reduction programmes
- Strong engineering leadership across architecture, software delivery and platform modernisation
- Experience leading globally distributed teams
- Commercial acumen with budget responsibility and vendor oversight
- Understanding of AI-enabled engineering practices in regulated environments
- Exceptional stakeholder management and executive communication
- collaborative
- credible with executive audiences
- results-driven
- Global Markets Operations and post-trade technology
- AI-enabled software engineering
- automation, observability and platform modernisation
Director, Head of Operations Technology in London employer: MUFG
At Mitsubishi UFJ Financial Group (MUFG), we pride ourselves on being an exceptional employer, particularly for the Coverage Associate role in London. Our commitment to fostering a collaborative and inclusive work culture empowers employees to thrive, while our focus on professional development ensures that you can grow your career within a global network. With a strong emphasis on innovation and community impact, MUFG offers a unique opportunity to make a meaningful difference in the financial sector.
