At a Glance
- Tasks: Lead technology resilience and production operations to enhance service stability and mitigate risks.
- Company: Join MUFG, a global leader in financial services with a people-first culture.
- Benefits: Competitive salary, career growth opportunities, and a chance to make a real impact.
- Other info: Be part of a dynamic team dedicated to building a trusted financial future.
- Why this job: Shape the future of banking while working with innovative technologies and diverse teams.
- Qualifications: Proven leadership experience in technology resilience and operational excellence.
The predicted salary is between 100000 - 150000 £ per year.
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups.
Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve.
We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility.
This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MAIN PURPOSE OF THE ROLE The Head of Technology Resilience and Production Operations, Director is accountable for defining and executing the Technology Resilience and Production Operations strategy to strengthen MUFG’s technological service stability, mitigating risks to business continuity whilst handling the complexities of the business landscape.
The role holder will work collaboratively with colleagues in EMEA and across the globe to create an Enterprise Technology Resilience and Production Operations Centre of Excellence platform function to further enhance resilience and existing production operations.
The Head of Technology Resilience and Production Operations will strengthen the resiliency and control landscape through the automation of embedded controls and with an agile approach to delivering resilience enhancements, improving service stability and security, increasing velocity and speed with the ability to commoditise on a global scale.
The role holder will heighten customer satisfaction through the protection of revenue, safeguarding MUFG’s reputation and vision to become ‘the world’s most trusted Bank’ and ensuring continued regulatory confidence.
The role holder will work with the Head of Digital Engineering Services and Solutions Department Head to deliver transformation through a reliable, robust, sustainable, scalable and efficient operating model by leveraging best practices.
The role holder will be accountable for launching and promoting Technology Resilience and Production Operation offerings to MUFG business lines including communications, education and service readiness.
They will own and lead the investment planning of Technology Resilience related projects and programmes measuring the effectiveness of these services delivered.
This is a Leadership position and an integral part of the Digital Engineering Solutions and Services Leadership team maintain compliance and regulatory obligations.
NUMBER OF DIRECT REPORTS TBC – Team Size circa 25 Key Responsibilities Planning
Director, Head of Technology Resilience and Production Operations employer: MUFG
Mitsubishi UFJ Financial Group (MUFG) is an exceptional employer, offering a dynamic work environment in the heart of London where employees can thrive in their careers. With a strong commitment to diversity and inclusion, MUFG fosters a culture that values collaboration and innovation, providing ample opportunities for professional growth and development. Employees benefit from comprehensive support in managing complex loan operations, ensuring they are equipped with the skills and knowledge needed to excel in their roles while contributing to meaningful financial solutions.
