Associate, GCIB Business Management First Line Controls

Main Purpose of the Role

Operate as a member of the GCIB Business Management team responsible for providing assurance to senior management and internal stakeholders that internal controls within GCIB are operating effectively in accordance with Bank policy and procedures. Work closely with Compliance, Risk, Audit and Business areas within GCIB EMEA to ensure the integrity of GCIB key controls.

Key Responsibilities

• Leadership & Strategic Development
  • Ensure the Business Management team operates efficiently, driving necessary changes to achieve optimal performance.
  • Complete first‑line control testing in a timely and efficient manner, identify and report findings, and educate the business on internal controls.
  • Prepare materials for reporting to senior GCIB management in EMEA on control effectiveness, highlighting operational and compliance risks/issues.
  • Deliver projects/initiatives and audits for GCIB, providing solutions and direction to implement changes.
  • Support GCIB in various working groups and oversee the offshore FLC team in Bangalore.
• Financial
  • Support front offices in meeting financial targets set for EMEA GCIB.
• Operational Management
  • Maintain and update first‑line control reports/MI and dashboards for accurate monitoring and reporting.
  • Develop a thorough understanding of core systems and procedures to assess control robustness.
  • Collaborate with stakeholders across the three lines of defence to improve business practices and mitigate operational risk.
  • Develop new control tests as the business grows.
  • Carry out ad‑hoc exercises/reporting as assigned and update procedures/documentation.
• Global Collaboration
  • Work with the offshore FLC MGS team in Bangalore to provide assurance of GCIB key controls.
  • Test key controls across the end‑to‑end transaction lifecycle in GCIB EMEA (London, Paris, Dubai, Amsterdam, Dusseldorf, Madrid).
  • Act as a central contact point and liaise with Risk, Compliance, Audit, Finance and support functions.
  • Build relationships throughout MUFG to establish a peer network and facilitate inter‑departmental collaboration.
  • Maintain strong relationships with key stakeholders regionally and globally.
• Governance, Risk & Compliance
  • Serve as the first line of defence for GCIB, working with front office and risk teams to strengthen controls.
  • Identify and report control testing findings, meet deadlines, and appropriately escalated issues.
  • Support review and accuracy of GCIB’s RCSA and Open Pages information.
  • Prepare MI for relevant meetings and committees.
  • Resolve actions related to GCIB’s internal control framework (Audit, Compliance, Operational Risk, etc.).

Work Experience

• Essential
  • Good knowledge of banking products and front‑to‑back processes.
  • Experience operating across multiple jurisdictions.
• Preferred
  • Non‑financial risk management knowledge in Corporate Investment Banking.
  • First‑line controls, Operational Risk, or Internal Audit experience.
  • Banking regulation or Compliance knowledge.
  • Knowledge of process, risk and control design and execution.

Skills and Experience

Functional / Technical Competencies

• Essential
  • Sound business and market awareness.
  • Proactive, multitasker with ability to manage changing priorities.
  • High motivation and initiative; strong communication and interpersonal skills.
  • Understanding of the Corporate & Investment banking business and products.
  • Ability to prioritise and present actionable insights.
  • Strong numerical, written and verbal communication skills.
  • Effective presentation and persuasive communication to influence resources.
  • Detail conscious, reliable, and committed to high‑quality professional work.
  • Ability to manage people of all types and personalities at all levels.
  • Good written communication, especially with senior management.
  • Proficient in Microsoft Office/IT tools, particularly Excel, PowerPoint, Power BI.

Education / Qualifications

• Essential
  • Degree level or Business Management expertise.
• Preferred
  • Relevant industry expertise.

Personal Requirements

• Excellent communication skills.
• Results driven, with a strong sense of accountability.
• Proactive, motivated approach.
• Ability to operate with urgency, manage multiple projects and prioritise work.
• Strong decision‑making skills, sound judgement.
• Structured and logical approach to work.
• Strong problem‑solving skills.
• Strong interpersonal skills.
• Ability to manage large workloads and tight deadlines.
• Excellent attention to detail and accuracy.
• Calm approach, perform well under pressure.
• Strong numerical skills.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non‑discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.