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- Tasks: Support and troubleshoot network incidents, ensuring smooth operations and customer satisfaction.
- Company: Join MUFG, a leading global financial group with 120,000 colleagues dedicated to making a difference.
- Benefits: Enjoy flexible working options, a collaborative culture, and opportunities for career growth.
- Other info: Shift work may be required; commitment to diversity and inclusion is a core value.
- Why this job: Be part of a team that values innovation, diversity, and making a meaningful impact in the community.
- Qualifications: Strong understanding of networking concepts, firewalls, and excellent problem-solving skills required.
The predicted salary is between 43200 - 72000 £ per year.
Key Responsibilities
Incident Management: take ownership of network‑related incidents, troubleshoot from first alert to resolution, liaise with users and internal teams, coordinate with vendors.
Administration: maintain and create comprehensive network data diagrams and documentation.
Project Support: conduct project activities to specific timelines and deliver network data project tasks and objectives.
Team Duties: assist with support and maintenance of all NSS duties including data, security and infrastructure; cover support and project delivery during shift patterns (early shift 7:00 am to 6 pm, weekends, bank holidays as required).
Skills & Experience
- Good understanding of ISO layers, IP addressing and subnetting
- System operation and maintenance: Layer 3 Path Control, IPv4 redistribution, EIGRP based solutions, OSPF based solutions, BGP based solutions, Layer 2 switching
- Experience with Cisco NX‑OS, IOS, ACI, ISE, Meraki
- VLANs, high availability, multicast
- Firewalls: Palo Alto, CheckPoint, Cisco ASA
- F5 BigIP, Tetration
- Monitoring network performance, troubleshooting multi‑protocol system networks
- Managing Cisco routing and switching, network security
Personal Requirements
- Excellent communication and interpersonal skills
- Ability to handle pressure during outages and systematically resolve issues
- Excellent problem‑solving skills
- Results driven, accountable
- Proactive, motivated approach
- Operates with urgency and prioritises work
- Structured and logical approach
- Attention to detail and accuracy
- Perseverant in a pressured environment
- Manages constructive conflict effectively
- Can communicate complex technical concepts to non‑technical persons at all levels
Shift Pattern
- Normal office hours Monday – Friday
- Participation in 2‑in‑6 shift pattern covering support and project delivery
- Early shift starts at 7:00 am; late shift covers until 6:00 pm
- Occasional bank holiday working as per business requirements
- Weekend working as per business requirements
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non‑discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
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Contact Detail:
MUFG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Vice President, Network and Security Engineer
✨Tip Number 1
Familiarise yourself with MUFG's values and culture. Understanding their commitment to diversity, inclusion, and community service can help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Brush up on your technical skills related to network security and infrastructure. Be prepared to discuss specific experiences with firewalls like Palo Alto or Cisco ASA, as well as your troubleshooting methods for complex network issues.
✨Tip Number 3
Prepare examples of how you've successfully managed high-pressure situations in the past. Highlight your problem-solving skills and ability to communicate complex technical concepts to non-technical stakeholders, as these are crucial for the role.
✨Tip Number 4
Network with current or former MUFG employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Assistant Vice President, Network and Security Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Assistant Vice President, Network and Security Engineer role. Focus on your expertise in network systems, troubleshooting, and project support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific projects or experiences that demonstrate your problem-solving skills and ability to work under pressure, as these are key requirements for the position.
Highlight Technical Skills: In your application, emphasise your technical skills related to network security, firewalls, and system operations. Be specific about your experience with technologies like Palo Alto, CheckPoint, and Cisco ASA, as well as your understanding of ISO layers and IP addressing.
Showcase Soft Skills: Don't forget to mention your interpersonal and communication skills. The role requires excellent customer-facing abilities and the capacity to explain complex technical concepts to non-technical stakeholders, so provide examples of how you've successfully done this in the past.
How to prepare for a job interview at MUFG
✨Understand the Technical Requirements
Make sure you have a solid grasp of the technical skills listed in the job description, such as IP addressing, subnetting, and firewall management. Be prepared to discuss your experience with specific technologies like Palo Alto and Cisco ASA.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to provide examples of how you've handled network outages or complex issues in the past. Highlight your structured approach to troubleshooting and your ability to work under pressure.
✨Demonstrate Communication Skills
Since the role requires liaising with users and vendors, practice explaining complex technical concepts in simple terms. This will show your ability to communicate effectively with both technical and non-technical stakeholders.
✨Emphasise Team Collaboration
Discuss your experience working in teams and how you contribute to a collaborative environment. Mention any instances where you've successfully worked with other departments or external vendors to resolve issues.