Analyst: AML Alert Handling and Investigations

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

OVERVIEW OF THE DEPARTMENT/SECTION

In MUFG, we are committed to being the world’s most trusted financial group. FCOE Operations enables us to increase and enhance the effectiveness of our operational financial crime prevention and detection expertise and oversight, by consolidating and focusing the knowledge, capabilities, insight and experience of our people along with refined and improved processes, training and technologies. We want to work with ambitious, energetic, service‑focused people with experience of working in Financial Crime, who are dedicated to protecting our customers – and the wider global economy, while developing world‑class anti‑money laundering (AML) skills and capabilities.

MAIN PURPOSE OF THE ROLE

You will be supporting the Financial Crime Operations team, delivering against our objectives for Europe, Middle East and Africa (EMEA). In this role you will be working within FCOE Operations with the Anti‑Money Laundering (AML) Alert handling and investigations function. The team carries out analysis of the transactional behaviour of MUFG’s clients and investigation of alerts generated in MUFG’s transaction monitoring system across EMEA.

KEY RESPONSIBILITIES

• Undertaking an Alert Review for all Manual and Automated Alerts.
• Where required, carrying out Case Investigation including the collection of transactional, account and open‑source, consolidation, packaging and delivery of information.
• Transaction monitoring (TM) for L1 and L2.
• Liaising with the Relationship Managers and obtaining additional information in course of the investigation.
• Providing suitable recommendations to either close or escalate Cases to L3.
• Supporting Business As Usual activities.
• Undertaking Quality Control (QC) on Cases which have been recommended for closure.
• Supporting the allocation and prioritisation of Alerts.
• Managing Whitelisted and Close Monitored customers.
• Monitoring multiple AML investigations mailbox.
• Providing input and recommendations to Global Technology and Intel & Analytics initiatives and processes.
• Supporting in the delivery of Management Information reporting.
• Supporting the team lead with Quality Assurance activities.
• Supporting in the updating AML Procedures and Policies.

In addition to the duties described above, you will contribute to the work of the Compliance department in any other ways reasonably expected, including memberships of projects and working groups and assisting with other priorities in the department or group as a whole.

WORK EXPERIENCE

Essential: At least 2‑3 years’ experience within AML area of a global bank, consulting firm or regulatory agency is essential for this role.

SKILLS AND EXPERIENCE

Functional / Technical Competencies

• Experience of managing stakeholder relationships within and outside of the local function/role.
• Knowledge of a wide variety of financial crimes compliance laws and regulations.
• Excellent judgement and analytical skills.
• Strong written and verbal communication skills.
• Knowledge of AML and the regulatory environment.

Education / Qualifications

Degree or equivalent industry standard qualification.

PERSONAL REQUIREMENTS

• Excellent communication skills.
• Results driven, with a strong sense of accountability.
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly.
• Good decision‑making skills, the ability to demonstrate sound judgement.
• A structured and logical approach to work.
• Strong problem‑solving skills.
• Excellent interpersonal skills.
• The ability to manage large workloads and tight deadlines.
• Excellent attention to detail and accuracy.
• A calm approach, with the ability to perform well in a pressured environment.

PERFORMANCE AND DUTIES

The role holder will be assessed in accordance with their employing entity’s performance framework and process with relevant input obtained from the dual hatting entity as relevant. As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.

MANAGING CONFLICTS OF INTEREST

The role holder will have responsibilities for both MUFG Bank and MUFG Securities EMEA plc. The role holder will be required to perform their duties and responsibilities on an entity neutral basis, without favour. The role holder is required to follow regulatory requirements applicable to ensure each business is appropriately supported and to maintain the legal entity integrity of each of MUFG Bank and MUS. Working terms are dictated by functional mandates, the terms of the Dual‑Hat Arrangement Agreement in place between MUFG Bank and MUFG Securities EMEA plc and any other relevant agreements entered into between MUFG Bank and MUFG Securities EMEA plc. The role holder will have responsibility for identifying and resolving where there may be a difference or conflict in needs between MUFG Bank and MUFG Securities EMEA plc, escalating to their manager where required.

We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non‑discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

Our Culture Principles

• Client Centric
• People Focused
• Listen Up. Speak Up.
• Innovate & Simplify
• Own & Execute