AVP - Apex Support Business Analyst - 12 Month Fixed Term Contract

MUFG, a globally respected financial institution with a robust presence in major markets, is seeking an Apex Support Business Analyst to join its E‑Platforms (ETP) Apex Team in London. The role focuses on supporting Front Office trading platforms, ensuring seamless operations and safe delivery of enhancements within a live trading environment.

What you’ll do

• Provide comprehensive L1, L2, and L3 support for the Apex platform by responding promptly to trader and Front Office queries, ensuring all issues are addressed efficiently.
• Maintain and support the Apex application along with all associated services to guarantee optimal performance and reliability for business users.
• Analyse complex business requirements and produce detailed functional specifications and practical solutions tailored to address Front Office challenges.
• Offer deep expertise on Repo and SBL workflows including trade booking, lifecycle events, pricing mechanisms, and settlements to ensure accurate processing.
• Lead or contribute significantly to BAU initiatives as well as small‑to‑medium sized projects aimed at enhancing platform functionality without compromising system integrity.
• Represent the BAU support function during project delivery meetings and design discussions, acting as a bridge between technology teams and business stakeholders.
• Perform thorough functional testing of Apex BAU deliverables to validate that all changes meet business needs before implementation into production environments.
• Approve test results prior to production releases while ensuring delivered code and configurations do not introduce new risks or issues into live systems.
• Support ongoing system maintenance activities so that platforms remain up‑to‑date with regulatory requirements and technological advancements.
• Document solutions clearly and share knowledge effectively with global support teams to promote best practices across regions.

What you bring

• Extensive hands‑on experience supporting Apex Securities Finance applications within an investment banking context is essential.
• In‑depth understanding of Repo and Securities Borrowing & Lending (SBL) products as well as related workflows such as trade booking, lifecycle management, pricing strategies, and settlements is required.
• Proven track record supporting Fixed Income trading desks in high‑pressure environments demonstrates your dependability under demanding circumstances.
• Comprehensive knowledge of end‑to‑end trade lifecycle processes—including pricing models, trade capture techniques, and booking procedures—is vital for effective problem resolution.
• Demonstrated ability to provide L1/L2 application support directly within Front Office settings ensures rapid response times for critical issues.
• Strong analytical skills enable you to understand complex business problems quickly while delivering practical technical solutions that align with organisational objectives.
• Working familiarity with Linux environments—including system performance monitoring and routine maintenance tasks—supports efficient platform management.
• Understanding of FIX protocol standards and FIX messaging is desirable for seamless integration with other trading systems.
• Experience using the Apex Loanet Interface (ALI) or exposure to Apex Toolkit APIs would be advantageous but not mandatory.
• C++ development or debugging experience is considered beneficial for troubleshooting advanced technical issues.
• Excellent communication abilities, teamwork spirit, proactive mindset, sound judgement, empathy for user needs, and a passion for continuous improvement.

Benefit from flexible working arrangements, generous pension contributions, and continuous training opportunities designed to foster your professional development. We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non‑discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.