At a Glance
- Tasks: Manage pension administration and support team members with complex queries.
- Company: Dynamic pension fund company based in Chester, England.
- Benefits: Full-time role with competitive salary and professional development opportunities.
- Other info: Opportunity to develop your skills in a fast-paced environment.
- Why this job: Join a supportive team and make a real difference in pension administration.
- Qualifications: Experience in pension administration and strong communication skills required.
The predicted salary is between 36000 - 60000 € per year.
Location: Chester, England, United Kingdom
Overview
As an experienced pensions administrator with relevant experience and knowledge of delivering pension administration services, you will provide a high quality pensions administration service assisting members and trustees. You will work on a portfolio of different schemes ranging in size and type, although the team predominantly services Defined Benefit arrangements. Technical knowledge of cradle to grave pensions administration is required and an ability of understanding scheme rules and current legislation is welcomed. You will work on all day‑to‑day activities, as well as supporting other members of the team.
Key Accountabilities and Main Responsibilities
- Accurately maintaining and updating member records.
- Communicating with clients and scheme members on complex queries when required via letter, email and telephone.
- Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules.
- Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non‑automated manual/system processes across a wide range of member or scheme events.
- Processes member events including Retirements, Deaths, Early leavers, Transfers In, Transfers Out and Illustrative quotations.
- Escalating complex technical queries and issues.
- Providing a consistent and efficient service to all internal and external client/members and in line with agreed service levels.
- Working with the Principal Administrator and Team Leader to improve operational efficiencies.
- Managing annual and periodic scheme events.
- Ensure that targets and deadlines are met and that you take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard.
Governance & Risk
- Peer review of complex calculations as required, interpreting the rules of the schemes and other documentation.
- Work with the various teams to sign off benefit specs/control files and associated testing material.
- Work with industry bodies to share and gather best practice principles.
- Lead on any data or GDPR incidents.
Experience & Personal Attributes
- Previous experience of day‑to‑day pension administration and of working on DB, DC and CARE pension arrangements.
- Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy.
- Strong knowledge of defined benefit member calculation processes, scheme knowledge, scheme types and governing legislation issues.
- Ability to work on own and to tight deadlines, maintaining exceptional standards of accuracy and attention to detail.
- Strong analytical and problem‑solving skills.
- The ability to juggle multiple tasks and plan and organise your workload effectively.
- Exceptional communication skills, demonstrated through your ability to be clear and concise in communications with clients, members and colleagues.
- The ability to work well as part of a team and lead by example, including aiding in the coaching and development of junior colleagues across the firm.
- Be positive and professional at all times and build strong relationships with others.
Administrator, IPS - 12 Month Fixed Term Contract Maternity Cover in Liverpool employer: MUFG Pension & Market Services
As an esteemed employer in Chester, we pride ourselves on fostering a collaborative and supportive work culture that prioritises employee growth and development. Our team-oriented environment encourages continuous learning and offers unique opportunities to engage with a diverse portfolio of pension schemes, ensuring that you can make a meaningful impact while enjoying a fulfilling career. With a commitment to excellence and a focus on delivering high-quality service, we provide our employees with the tools and resources they need to thrive in their roles.
Contact Detail:
MUFG Pension & Market Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator, IPS - 12 Month Fixed Term Contract Maternity Cover in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry, attend relevant events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge. Make sure you can confidently discuss complex pension calculations and scheme rules. We want you to shine when they ask about your experience with Defined Benefit arrangements!
✨Tip Number 3
Showcase your communication skills! Practice explaining complex pension concepts in simple terms. This will not only help you in interviews but also demonstrate your ability to communicate effectively with clients and members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company!
We think you need these skills to ace Administrator, IPS - 12 Month Fixed Term Contract Maternity Cover in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your experience in pensions administration and any relevant skills that match the job description. We want to see how your background fits with what we do!
Show Off Your Communication Skills:Since you'll be dealing with clients and scheme members, it's crucial to showcase your exceptional communication skills. Use clear and concise language in your application to demonstrate this ability right from the start.
Highlight Your Technical Knowledge:Don’t forget to mention your technical knowledge of pension schemes and legislation. We’re looking for someone who understands the ins and outs of pensions administration, so make sure to include any relevant experience or qualifications.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at MUFG Pension & Market Services
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of defined benefit schemes and the specific pension administration processes. Familiarise yourself with common calculations and scheme rules, as you'll likely be asked to demonstrate your understanding during the interview.
✨Showcase Your Communication Skills
Since the role involves communicating complex information to clients and members, practice articulating your thoughts clearly and concisely. Prepare examples of how you've successfully handled queries or resolved issues in the past to highlight your communication prowess.
✨Demonstrate Attention to Detail
Pension administration requires a high level of accuracy. Be ready to discuss how you ensure precision in your work, perhaps by sharing specific instances where your attention to detail made a difference in your previous roles.
✨Be Ready to Tackle Problem-Solving Scenarios
Prepare for questions that assess your analytical and problem-solving skills. Think of examples where you've had to juggle multiple tasks or resolve complex issues, and explain your thought process and the outcomes to showcase your capabilities.
