At a Glance
- Tasks: Manage postal services, archiving, and courier tasks while delivering top-notch customer service.
- Company: Join MUFG Corporate Markets, a leading financial services company with a vibrant culture.
- Benefits: Enjoy 26 days leave, health perks, and flexible working hours in a supportive environment.
- Why this job: Kickstart your career in a dynamic role with endless learning opportunities and growth potential.
- Qualifications: Team player with strong communication skills and attention to detail.
- Other info: Work in a stunning city centre office with a network of innovative professionals.
The predicted salary is between 13 - 16 £ per hour.
As a Part time Postroom Administrator, you will interact with a variety of departments within MUFG Corporate Markets, along with some colleagues in the wider MUFG Pension & Market Services business. You will support with postal services, archiving, scanning and courier services, providing the very highest level of customer service to the business.
The role is based at our stunning city centre office in Leeds on a part time basis, 25 hours per week, Monday to Friday starting at 08:00 each day.
You’ll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we’ll provide the support you need to do just that.
Benefits:- 26 days annual leave, plus a wellbeing day, a volunteer day and bank holidays
- Health, wellbeing and lifestyle rewards that can be tailored to support you and your family
- Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions
- Appreciate programme: Employee recognition programme
- Company Pension Scheme
- Life Assurance
- Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave
- The ability to work as part of a team, in addition to being able to work on your own initiative
- Flexibility, adaptability and a willingness to respond positively to customer requirements and requests
- Excellent attention to detail, with good organisational skills
- Good communication skills with the ability to liaise with a variety of customers and colleagues
- Working knowledge of Word, Excel and Outlook
- A strong customer service ethic with great interpersonal skills
- Self-motivation with good problem-solving skills
- Use an x-ray scanner to check all incoming mail and courier packages, followed by opening, sorting and preparing all incoming mail for scanning and then delivery to the correct department
- Check and verify legal documents, in addition to returning legal documents to Shareholders
- Use a digital workflow system to categorise work and allocate to departmental workbaskets
- Respond to all enquiries and log boxes onto the Archive Retrieval system
- Prepare and log all outgoing mail items in preparation for collection by Royal Mail or Whistl, in addition to ordering bike, small van or international couriers as requested by individuals and departments
- Respond to colleague queries at the postal hatch
- Answer the telephone, respond to questions and follow-up on any queries
The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Postroom Administrator in Leeds employer: MUFG Pension & Market Services
Contact Detail:
MUFG Pension & Market Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Postroom Administrator in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at MUFG through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Postroom Administrator role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. We all know that showing your personality can make a difference, so don’t be afraid to let your enthusiasm shine through!
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed tasks or projects in the past. This will help demonstrate your attention to detail and ability to handle multiple responsibilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Postroom Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Postroom Administrator role. We want to see how your attention to detail and customer service skills shine through!
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Keep it friendly and professional, and explain why you’re excited about joining MUFG and how you can contribute to the team.
Show Off Your Skills: Don’t forget to mention your experience with Word, Excel, and Outlook. We love seeing candidates who are tech-savvy and can handle digital workflow systems with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MUFG Pension & Market Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Postroom Administrator role. Familiarise yourself with the daily tasks like sorting mail, using scanners, and handling customer queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role requires a strong customer service ethic, prepare examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond to help a customer or colleague, as this will demonstrate your interpersonal skills.
✨Brush Up on Your Tech Skills
The job mentions a working knowledge of Word, Excel, and Outlook. Make sure you're comfortable using these tools and can discuss how you've used them in previous roles. If you have experience with digital workflow systems, be ready to talk about that too!
✨Be Ready for Teamwork Questions
As a Postroom Administrator, you'll need to work well in a team. Prepare to discuss your experiences working collaboratively with others. Think of examples where you adapted to team dynamics or took the initiative to support your colleagues.