At a Glance
- Tasks: Provide hardware and software support while managing support tickets and engaging with IT teams.
- Company: Join MUFG Pension & Market Services, a leader in financial services.
- Benefits: Enjoy 26 days of annual leave, health rewards, and a company pension scheme.
- Other info: Great opportunity for career growth in a dynamic team.
- Why this job: Make a difference by helping others with tech issues in a supportive environment.
- Qualifications: At least 2 years of deskside support experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
MUFG Pension & Market Services is seeking a Deskside Support Engineer in Leeds to provide hardware and software support. This role involves managing support tickets, engaging with IT teams, and maintaining technical documentation.
The ideal candidate will have at least 2 years of deskside support experience, a strong customer service ethos, and impressive communication skills.
Benefits include:
- 26 days of annual leave
- Health rewards
- A company pension scheme
End-User Computing Support Engineer in Leeds employer: MUFG Pension & Market Services
MUFG Pension & Market Services is an excellent employer, offering a supportive work culture in Leeds that prioritises employee well-being and professional growth. With generous benefits such as 26 days of annual leave, health rewards, and a robust pension scheme, we foster an environment where team members can thrive and develop their skills in a collaborative setting.
Contact Details:
MUFG Pension & Market Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land End-User Computing Support Engineer in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at MUFG or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service scenarios. Think of examples from your past deskside support experience that showcase your problem-solving abilities and communication skills.
✨Tip Number 3
Don’t just wait for job alerts! Regularly check our website for new openings and apply as soon as you see something that fits. The sooner you apply, the better your chances of standing out!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the role and remind them why you’re the perfect fit for their team!
We think you need these skills to ace End-User Computing Support Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in deskside support. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service ethos and communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the End-User Computing Support Engineer role. Share specific examples of how you've tackled support tickets or collaborated with IT teams in the past.
Show Off Your Technical Skills:Since this role involves hardware and software support, make sure to list any relevant technical skills or certifications you have. We love seeing candidates who are proactive about their professional development!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at MUFG Pension & Market Services
✨Know Your Tech Inside Out
Make sure you brush up on your hardware and software knowledge before the interview. Be ready to discuss specific tools and technologies you've worked with, as well as any troubleshooting techniques you’ve mastered. This will show that you’re not just familiar with the basics but can handle real-world issues.
✨Show Off Your Customer Service Skills
Since this role requires a strong customer service ethos, think of examples where you've gone above and beyond for a user. Prepare to share stories that highlight your communication skills and how you’ve effectively resolved issues while keeping users informed and satisfied.
✨Familiarise Yourself with Support Ticket Systems
If you have experience with specific support ticket systems, be sure to mention them. If not, do a bit of research on common platforms used in deskside support. Understanding how these systems work will demonstrate your readiness to jump right in and manage support tickets efficiently.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the team dynamics, the types of issues you’ll be handling, and how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
