At a Glance
- Tasks: Manage Jira Service Management and Confluence, providing support and training.
- Company: Leading asset servicing company with a focus on innovation.
- Benefits: Flexible hybrid working and a dynamic work environment.
- Why this job: Join a team where you can enhance your skills and make a difference.
- Qualifications: 3+ years of experience with Atlassian products and relevant certification.
- Other info: Perfect for those seeking a contract role with growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading asset servicing company is looking for an Atlassian Administrator to manage Jira Service Management and Confluence. The role involves providing technical support, training users, and implementing ITIL practices.
Candidates should have at least 3 years of experience with Atlassian products and a relevant certificate in Computer Science or related fields. This contract role is ideal for someone seeking flexible hybrid working in a dynamic environment.
Atlassian ITSM Admin — Jira/JSM Pro (12m Contract) employer: MUFG Investor Services
Contact Detail:
MUFG Investor Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Atlassian ITSM Admin — Jira/JSM Pro (12m Contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the Atlassian community or related fields. You never know who might have a lead on that perfect role or can give you insider info about the company.
✨Tip Number 2
Show off your skills! If you've got experience with Jira and Confluence, consider creating a portfolio or a case study showcasing your best work. This can really set you apart during interviews.
✨Tip Number 3
Prepare for those tricky questions! Brush up on ITIL practices and be ready to discuss how you've implemented them in past roles. Companies love candidates who can demonstrate real-world application of their knowledge.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy to find roles that match your skills and interests. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Atlassian ITSM Admin — Jira/JSM Pro (12m Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Atlassian products, especially Jira and Confluence. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with ITIL practices and how you’ve provided technical support in the past. Let us know what makes you tick!
Show Off Your Certifications: If you’ve got a relevant certificate in Computer Science or related fields, make sure it’s front and centre in your application. We love seeing candidates who are committed to their professional development, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MUFG Investor Services
✨Know Your Atlassian Stuff
Make sure you brush up on your knowledge of Jira Service Management and Confluence. Be ready to discuss specific features, how you've used them in past roles, and any challenges you've overcome. This shows you're not just familiar with the tools but can also leverage them effectively.
✨Showcase Your ITIL Knowledge
Since the role involves implementing ITIL practices, be prepared to talk about your experience with ITIL frameworks. Share examples of how you've applied these principles in previous positions, and how they improved service delivery or user satisfaction.
✨Prepare for Technical Questions
Expect some technical questions that test your problem-solving skills. Think about common issues users face with Atlassian products and how you would resolve them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Highlight Your Training Skills
As part of the role involves training users, be ready to discuss your approach to training and support. Share any experiences where you've successfully trained teams or individuals, and how you tailored your methods to different learning styles.