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- Tasks: Support and optimise the Control-M job scheduling platform for a global financial leader.
- Company: Join MUFG, a top-tier financial group with a people-first culture.
- Benefits: Flexible working options, competitive salary, and opportunities for career growth.
- Why this job: Make a meaningful impact in a dynamic environment while enhancing your tech skills.
- Qualifications: Experience with Control-M and strong problem-solving abilities required.
- Other info: Diverse and inclusive workplace committed to employee development.
The predicted salary is between 48000 - 72000 £ per year.
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Service Operations provides the Operations function (24x7x365) to deliver uninterrupted, reliable and secure support by monitoring and ensuring the availability, stability, and performance of critical infrastructure and platforms, including Control-M and Swift.
MAIN PURPOSE OF THE ROLE
We are seeking a Senior Control-M SME to support the Control-M job scheduling platform that is operated by 24x7 Operations team, utilised by a wide customer base encompassing Application and Infrastructure teams.
KEY RESPONSIBILITIES
- Provide platform support and ensure platform health. Install, configure, and upgrade Control-M servers, agents, and application plugins.
- Assist in optimising workflows, resolution of job failures, system errors and performance issues within SLA. Support the platform users to reduce false alerts and optimise the batch workflows.
- Develop and maintain a product roadmap, outlining priority deliverables and identify potential innovative enhancements for the next 3 years.
- Collaborate with key stakeholder user groups to capture, document and prioritise product requirements, incorporating into the Control-M strategy.
- Prepare and deliver authoritative presentations that articulate the Control-M strategy and product roadmap and architectural design.
- Work with platform users and drive adoption of self-service and automated solutions to improve efficiency and enforce framework compliance (Site Standards with Workload Change Manager (WCM).
- Support and drive the DevOps integration strategy for Control-M (incorporating CI CD pipelines to streamline deployments and support agile development (with Octopus).
- Ensure high availability of the platform and undertake regular disaster recovery tests of the platform and clearly evidence for regulatory evidence.
- Ensure proactive (cyber) security and vulnerability management of the Control-M platform, meeting policy and control requirements.
- Author and update Policy, Process and Procedure documentation for both technical and operational purposes.
WORK EXPERIENCE
Demonstrable and self-sufficient skills in Control-M platform, covering all aspects of the platform.
SKILLS AND EXPERIENCE
Functional / Technical Competencies:
- Deep and broad Control-M platform expertise, from version 9+
- Operating Systems: Strong experience across Windows/Linux.
- Problem-Solving Skills: Exposure to root cause analysis, critical incident response, and problem-solving techniques to address complex IT issues.
- Regulatory Understanding: Some experience ensuring compliance with regulatory standards such as DORA, GDPR, or equivalent regulations in the financial/technology sector.
- Interpersonal Skills: Exceptional communication and collaboration skills to work effectively with cross-functional teams and drive compliance initiatives.
- Tools: Proficiency with ITSM tools (e.g., ServiceNow, JIRA), monitoring systems, and reporting platforms; experience with automation tools is a plus.
Education / Qualifications
- Higher education or equivalent industry experience.
- Degree in Information Technology, Computer Science, Engineering or equivalent experience in area of expertise.
- Experience working in regulated environment or critical infrastructure sector.
PERSONAL REQUIREMENTS
- Evidence of effective communication skills both written and verbal.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and accuracy.
- Results driven, with a strong sense of accountability.
- An ability to operate with urgency and prioritise work accordingly.
- A structured and logical approach to work.
- Excellent interpersonal skills.
- Strong Microsoft Office skills.
We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Vice President, Control-M Platform SME (12 Month FTC) in London employer: MUFG Bank, Ltd
Contact Detail:
MUFG Bank, Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President, Control-M Platform SME (12 Month FTC) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at MUFG or have experience with Control-M. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by diving deep into Control-M specifics. Brush up on your technical skills and be ready to discuss how you've tackled challenges in previous roles. Show them you’re the SME they need!
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication and collaboration are key in this role, so think of examples where you’ve worked effectively with teams or resolved conflicts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at MUFG. Let’s get you that interview!
We think you need these skills to ace Vice President, Control-M Platform SME (12 Month FTC) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Vice President, Control-M Platform SME role. Highlight your relevant experience with Control-M and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don't forget to mention your problem-solving skills and experience in regulated environments.
Showcase Your Achievements: When detailing your work experience, focus on your achievements rather than just responsibilities. Use metrics where possible to demonstrate your impact, especially in areas like platform health and workflow optimisation. We love numbers!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at MUFG Bank, Ltd
✨Know Your Control-M Inside Out
Make sure you brush up on your Control-M platform knowledge, especially version 9+. Be ready to discuss specific features, troubleshooting techniques, and how you've optimised workflows in the past. This will show that you're not just familiar with the platform but can also contribute to its health and performance.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex IT issues you've resolved, particularly those involving root cause analysis and critical incident response. Highlight your analytical skills and how they’ve helped you tackle challenges effectively. This is crucial for a role that demands quick thinking and effective solutions.
✨Communicate Like a Pro
Since this role involves collaboration with cross-functional teams, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've successfully communicated technical concepts to non-technical stakeholders. Strong interpersonal skills are key, so be ready to demonstrate them.
✨Understand Regulatory Standards
Familiarise yourself with relevant regulations like DORA and GDPR. Be prepared to discuss how you've ensured compliance in previous roles, especially in regulated environments. This will show that you understand the importance of security and compliance in the financial sector.
