AVP - Apex Support Business Analyst - 12 Month Fixed Term Contract in London

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

MUFG, a globally respected financial institution with a robust presence in major markets, is seeking an Apex Support Business Analyst to join their E‐Platforms (ETP) Apex Team in London. This is a unique opportunity for you to bring your expertise in Repo and Securities Borrowing & Lending (SBL) to a team that values collaboration, knowledge sharing, and the highest standards of platform stability. You will play a pivotal role in supporting Front Office trading platforms, ensuring seamless operations and safe delivery of enhancements within a live trading environment.

• Join MUFG’s renowned E‐Platforms Apex Team and support critical Front Office trading platforms across asset classes, focusing on Repo and SBL products.
• Benefit from flexible working arrangements, generous pension contributions, and continuous training opportunities designed to foster your professional development.
• Work in an inclusive, collaborative environment where your expertise is valued and your contributions directly impact the stability and success of global trading operations.

What you'll do:

As an Apex Support Business Analyst at MUFG, you will immerse yourself in the day-to-day operational excellence of the E‐Platforms Apex Team. Your primary focus will be maintaining the stability of the Apex Securities Finance platform by providing hands-on functional and technical support for Repo and SBL products. You will act as a trusted partner for traders and Front Office staff, resolving queries swiftly while ensuring that all enhancements are implemented safely without disrupting production environments. Your responsibilities will extend beyond troubleshooting; you will analyse business requirements, translate them into actionable solutions, participate actively in project delivery discussions, conduct rigorous testing of new functionalities, approve releases for production deployment, document processes meticulously, and share insights with colleagues worldwide. Success in this role hinges on your ability to combine technical proficiency with strong interpersonal skills, ensuring that every solution you deliver supports both immediate operational needs and long-term strategic goals.

• Provide comprehensive L1, L2, and L3 support for the Apex platform by responding promptly to trader and Front Office queries, ensuring all issues are addressed efficiently.
• Maintain and support the Apex application along with all associated services to guarantee optimal performance and reliability for business users.
• Analyse complex business requirements and produce detailed functional specifications and practical solutions tailored to address Front Office challenges.
• Offer deep expertise on Repo and SBL workflows including trade booking, lifecycle events, pricing mechanisms, and settlements to ensure accurate processing.
• Lead or contribute significantly to BAU initiatives as well as small-to-medium sized projects aimed at enhancing platform functionality without compromising system integrity.
• Represent the BAU support function during project delivery meetings and design discussions, acting as a bridge between technology teams and business stakeholders.
• Perform thorough functional testing of Apex BAU deliverables to validate that all changes meet business needs before implementation into production environments.
• Approve test results prior to production releases while ensuring delivered code and configurations do not introduce new risks or issues into live systems.
• Support ongoing system maintenance activities so that platforms remain up-to-date with regulatory requirements and technological advancements.
• Document solutions clearly and share knowledge effectively with global support teams to promote best practices across regions.

What you bring:

Beyond technical prowess, your success will be driven by excellent communication abilities, both written and verbal, which allow you to build trusted relationships across Front Office teams, IT departments, Operations units, and global colleagues. Your structured approach ensures logical problem-solving even when priorities shift rapidly; meanwhile your commitment to teamwork fosters an atmosphere where knowledge sharing is second nature. A proactive mindset combined with sound judgement means you can prioritise tasks effectively while maintaining system integrity at all times. Above all else, your empathy for user needs coupled with a passion for continuous improvement makes you an invaluable member of any collaborative team.

• Extensive hands-on experience supporting Apex Securities Finance applications within an investment banking context is essential for excelling in this position.
• In-depth understanding of Repo and Securities Borrowing & Lending (SBL) products as well as related workflows such as trade booking, lifecycle management, pricing strategies, and settlements is required.
• Proven track record supporting Fixed Income trading desks in high-pressure environments demonstrates your dependability under demanding circumstances.
• Comprehensive knowledge of end-to-end trade lifecycle processes—including pricing models, trade capture techniques, and booking procedures, is vital for effective problem resolution.
• Demonstrated ability to provide L1/L2 application support directly within Front Office settings ensures rapid response times for critical issues.
• Strong analytical skills enable you to understand complex business problems quickly while delivering practical technical solutions that align with organisational objectives.
• Working familiarity with Linux environments—including system performance monitoring and routine maintenance tasks—supports efficient platform management.
• Understanding of FIX protocol standards and FIX messaging is desirable for seamless integration with other trading systems.
• Experience using the Apex Loanet Interface (ALI) or exposure to Apex Toolkit APIs would be advantageous but not mandatory.
• C++ development or debugging experience is considered beneficial for troubleshooting advanced technical issues.

What sets this company apart:

MUFG stands out as one of the world’s leading financial institutions thanks to its unwavering commitment to integrity, inclusion, and professional development. With a legacy built on trustworthiness and innovation across global markets, MUFG provides employees with unparalleled opportunities for growth through comprehensive training programmes tailored to individual aspirations. The organisation’s supportive leadership style encourages open communication while fostering a sense of belonging among diverse teams. Employees benefit from flexible working arrangements that accommodate personal commitments alongside generous pension contributions designed to secure long-term wellbeing. At MUFG you’ll find not only challenging work but also genuine care for employee welfare, a place where your voice matters just as much as your expertise. By joining MUFG’s E‐Platforms team in London you become part of a networked community dedicated to excellence in every aspect of financial services delivery.

What's next:

If you are ready to take on this rewarding challenge within a truly supportive environment at MUFG, where your expertise will shape the future of global trading platforms - this is your moment! Apply today by clicking on the link provided; we look forward to welcoming you into our collaborative team.

We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.