Junior Commercial Manager (Fresh Produce) in Redditch

Mudwalls (Food Group) are a growing consolidator / distributor, relating to the supply of Fine Food and Drink, including Mudwalls Fresh Produce, to the independent Retail / Foodservice sectors. All the products we supply are consolidated and distributed from our purpose built Distribution Centre in Redditch, Worcestershire. This ensures that all the Fine Food and Drink we supply meets the strict Mudwalls (Food Group) standards. Due to continued growth, Mudwalls (Food Group) are recruiting for a new Junior Commercial Manager to join our existing team.

The Junior Commercial Manager will have some account management responsibility and category management responsibility (specifically Fresh Produce), whilst overseeing and coordinating the processing of customer sales orders, via our respective sources (i.e. retail customer, e-commerce customer) via various order capture methods (EDI, email, telesales, etc), and grower/supplier purchase orders.

• Assist with account management and Fresh Produce category management.
• Oversee and coordinate processing of customer sales orders via various sources (EDI, email, telesales) and grower/supplier purchase orders.
• Read and interpret order capture methods and ensure timely processing and accuracy.
• Contribute to commercial processes relating to sourcing, purchase & supply of goods / products / services.
• Assist in producing weekly sales reports for all customers.
• Deal with and respond to customer queries, requests and complaints.
• Communicate with suppliers in conjunction with Service Level Agreements to maximise customer availability.
• Support Business Development with customer-related requirements.

• Own transport and full UK Driving License.
• Based full time at our Worcestershire Head Office.
• Hold the required standard of English language and literacy in relation to the role.
• Ability to work as part of a team, as well as independently, using own initiative.
• Highly numerate with strong diligence / attention to detail.
• Completion and recording of all company documentation as required.
• Flexibility to perform any other reasonable duties as requested.
• Punctual and self-motivated.

• Full time contract; Monday to Friday, with flexibility aligned to business requirements.
• Competitive Salary (actual rate subject to candidate and experience).
• Employee Benefits Scheme.
• Training provided to include relevant product knowledge and company policies / procedures.
• Free on-site secure parking.

It is an essential requirement to display behaviours that reflect our ‘Core Values’ of Teamwork, Quality, Honesty and Passion.

• Teamwork – We are a fluid and flexible business. Everyone on site is an active part of our success. We like to develop our own people and support each other in achieving this. Our business succeeds best when we are closely aligned with our customers. Relationships matter to us and are built on mutual understanding and trust.
• Quality – We have detailed experience across the food industry, and we are a business built on innovation. Our control and ownership of the integrated supply chain ensure quality in everything we do. We work at every stage throughout the supply chain to ensure our practices are ethical, responsible and of the highest standard.
• Honesty – We have built our business on integrity. We stand for our beliefs. We do the right thing. We respect the environment and communities we work with and within. We are open, transparent, and straightforward in our business dealings.
• Passion – We love what we do and what we produce. We care about the product we deliver, the service we provide, and the industry we work in. We are enthusiastic about new challenges and enjoy finding solutions to problems.