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- Tasks: Manage and grow Amazon accounts, optimise listings, and drive marketplace strategies.
- Company: Join Muc-Off, a global leader in bicycle and motorcycle care products.
- Benefits: Competitive salary, hybrid working, 33 days holiday, and staff discounts.
- Why this job: Be part of an innovative team shaping the future of online shopping.
- Qualifications: Experience with Amazon Vendor accounts and strong digital marketing skills.
- Other info: Dynamic office culture with a passion for cycling and fitness.
The predicted salary is between 36000 - 60000 £ per year.
Muc-Off was established in 1994, and since then we have experienced strong global growth in the bicycle and motorcycle markets. Today, we are global leaders in our field and have a disruptive and distinctive approach to life. Partnered with some of the world’s best teams and athletes across a range of cycling disciplines, Muc-Off has become the reference point in the care and maintenance category with exciting and ambitious plans for the future.
As part of the digital team, the Marketplace Account Manager will play a critical role in driving our global marketplace presence via Amazon Vendor, third-party sellers, and owned seller. At Muc-Off, we are maturing our marketplace strategy to better control how we show up where people choose to shop online. This is an ideal role for someone with great project management skills, exceptional technical know-how, and vast experience in relationship management.
Key responsibilities:- Manage and grow first-party accounts with Amazon Vendor including all annual vendor negotiations, regular reporting, and ongoing optimisation.
- Develop and execute strategies to achieve revenue targets, leveraging performance data to optimise listings and conversion.
- Manage seven-figure Amazon paid media accounts in excess of spend across both 3P sellers and directly with Amazon Vendor.
- Launch new products with 3P sellers and Amazon Vendor, negotiating strong commercial outcomes for the brand.
- Drive content excellence, collaborating with Brand Marketing to deliver best-in-class A+, PDP, and Brand Store content while maintaining brand standards.
- Support inventory planning and forecasting, coordinating with Supply Chain and Warehouse to ensure optimal stock levels.
- Day-to-day account management including catalogue management, product and regional compliance, asset correctness, and support correctness.
- Management of promotional activities, forecasting, and cost-benefit analysis.
- Supporting with account launches into new territories globally, along with migrations from 1P to 3P.
- Maximising profitability through organic traffic growth and regular pricing reviews, maintaining marketplace brand excellence including the policing of non-compliant sellers and rogue content.
- An experienced Amazon/Marketplace leader with extensive experience as a senior account manager with Amazon Vendor.
- Additional seller marketplace experience including Amazon seller and TikTok would be ideal along with strong set-up and optimisation experience.
- Deep knowledge of digital marketing data within a marketplace environment and the ability to optimise based on insight.
- Must-haves: Degree level educated, proven experience managing Amazon Vendor accounts, strategic knowledge of digital marketing and funnel analysis, hands-on experience of managing and optimising Amazon advertising campaigns, hands-on experience generating and analysing marketplace reports, a good understanding of Vendor support and dealing with Amazon, good knowledge of the seller landscape and 3P vs 1P models, evidence of building and nurturing strong relationships, excellent KPI reporting skills (think CVR, ROAS, ACOS).
- Desirable: First-hand knowledge of seller marketplaces including TikTok Shop, knowledge of seller integrations with Shopify and drop shipping, knowledge of Direct to Consumer via owned websites, 3P Account Management price and catalogue negotiation experience, experience with product compliance management.
- Competitive Salary
- Hybrid Working
- 33 days holiday, inclusive of UK bank holidays which increases with length of service
- Early finish on a Friday
- Cycle to Work Scheme
- Long Service Rewards
- Pension contributions
- Employee Assistance Programme
- Excellent staff discount on Muc-Off products and other brands in the industry
- Chill out areas, showers and a secure area to store your bike
- Summertime hours (to allow people to get out and enjoy the sun … when it decides to appear)
- Brilliant social events
- A dynamic office working environment where staff are encouraged to indulge their passions for cycling and fitness.
Marketplace Account Manager in Poole employer: Muc-Off
Contact Detail:
Muc-Off Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketplace Account Manager in Poole
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Muc-Off. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with Amazon Vendor accounts and marketplace strategies. This will help you stand out during interviews.
✨Tip Number 3
Be ready to discuss data! Brush up on your knowledge of digital marketing metrics and how you've used them to drive success in previous roles. Muc-Off loves data-driven decision-making!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Muc-Off team.
We think you need these skills to ace Marketplace Account Manager in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Marketplace Account Manager role. Highlight your experience with Amazon Vendor accounts and any relevant project management skills. We want to see how your background aligns with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics to demonstrate how you’ve driven growth or optimised listings in previous roles. Numbers speak volumes, and we love seeing results!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the marketplace environment and why you’re excited about joining Muc-Off. We’re looking for someone who can bring energy and enthusiasm to our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out!
How to prepare for a job interview at Muc-Off
✨Know Your Marketplace Inside Out
Before the interview, dive deep into Muc-Off's marketplace strategy and their presence on platforms like Amazon. Familiarise yourself with their products, recent campaigns, and any news related to their marketplace activities. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Showcase Your Project Management Skills
Prepare specific examples of past projects where you've successfully managed accounts or campaigns, especially in a marketplace environment. Highlight your ability to negotiate, optimise listings, and drive revenue growth. Use metrics to back up your achievements, as numbers speak volumes!
✨Demonstrate Relationship Management Expertise
Muc-Off values strong relationships with partners and sellers. Be ready to discuss how you've built and nurtured relationships in previous roles. Share stories that illustrate your communication skills and how you've handled challenges with stakeholders, especially in high-stakes negotiations.
✨Be Data-Driven
Since the role requires leveraging performance data, come prepared to discuss how you've used data to inform your strategies in the past. Talk about specific KPIs you've tracked, how you've analysed them, and the impact of your decisions on account performance. This will show that you're not just a creative thinker but also a strategic one.
