Programming Technical Operations Manager, Global in London

About MUBI

MUBI is a global streaming service, production company and film distributor dedicated to elevating great cinema. To make this possible, we create, curate, acquire and champion visionary films, bringing them to audiences all over the world. We have a team of brilliant, dedicated and passionate people to help bring our mission to life. From London to New York, Istanbul to Paris, and Berlin to Mexico - we work together to realize MUBI’s vision.

That’s where you come in! Join our global team and help us make great cinema accessible to everyone, everywhere.

The Role

We are looking for a full-time Programming Technical Operations Manager based in London to join our 400-person global team. This role sits at the intersection between the Encoding and Programming teams, overseeing the end-to-end journey of materials from contract signing through to titles going live on the platform. You will be responsible for the delivery, tracking, and encoding of all video assets for the MUBI streaming platform, and will also collaborate closely with the Subtitling team to support the delivery, storage, and tracking of all subtitle assets. You will deeply care for all aspects of how filmmakers intend their work to be seen, and have eyes on all titles that will ever show on the platform in all parts of the world.

This role will be based at our MUBI UK HQ in Central London for 3 days per week.

Where you’ll have impact:

• Liaising with programming leads internally and rightsholders externally for material checks and delivery of video and accessibility files across all territories.
• Leading cross-departmental meetings to align with programming schedules, ensuring deadlines are met in terms of video/subs delivery and encoding for all films playing on the platform.
• Tracking, downloading, storing files for all titles showing on the platform and encoding at least 50% of those using Bitmovin and our in-house app built on top of FFMpeg infrastructure.
• Maintaining material parity with MUBI channel on third-party platforms by ensuring all of our content is fully available on there and resolving any QC issues that arise.
• Providing video assets to other areas of the company whether required for press screeners, trailer editing, marketing assets etc.
• Any other tasks that the team requires as we revamp our delivery and encoding workflows later this year.

What you’ll bring:

• Solid experience with handling all sorts of media and an understanding of the ever-changing digital video landscape.
• Experience with encoding in a professional or personal capacity.
• Organisational skills and ability to juggle multiple tasks in a fast paced environment.
• Excellent communication skills and the ability of working in a collaborative environment.
• Expertise on the Windows Operating System and all the wires that come with it.
• Enthusiasm about learning quickly and adapting to new workflows and technology.
• The immense patience needed for troubleshooting technical issues.
• A passion for the type of cinema MUBI champions.

If you feel you’ve got what it takes but don’t meet all the requirements we’ve listed above, we’d still love to see your application!

We want to make cinema accessible to everyone. We believe people from different backgrounds bring different ideas that foster innovation and engagement, allowing us to attract great people to develop the best experience for our users.

MUBI is committed to being an Equal Opportunity Employer. That means it's our responsibility to ensure that all candidates are not discriminated against in our hiring processes and our employment decisions based on their race, color, religion, nationality or ethnic origin, age, gender identity or expression, sex, marital status, physical or mental disability, socioeconomic background, sexual orientation, family or parental status, or any other applicable characteristic.