At a Glance
- Tasks: Support customers with property repair queries and resolve issues efficiently.
- Company: Join a collaborative team in an inspiring work environment.
- Benefits: Competitive salary, generous holiday allowance, and health support.
- Other info: Flexible remote work options after training and dynamic, fast-paced environment.
- Why this job: Make a meaningful impact while growing your career with ongoing training.
- Qualifications: Motivated self-starters with excellent communication skills.
The predicted salary is between 29025 - 30553 £ per year.
This role is a Fixed Term Position based on a 37.5hr week with a salary range of £29,025 - £30,553, dependent upon experience. The location is Beeston, NG9 1LA, with free parking subject to availability. The office is a 10 min walk from Beeston Train Station.
Join our team and shape your future! Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for passionate, driven individuals to join our Customer Contact team.
Why Work With Us?
- Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities.
- Career Progression: We are committed to helping you grow through ongoing training and mentorship.
- Competitive Benefits: Enjoy a comprehensive benefits package, generous holiday allowance, and health & wellbeing support.
- Meaningful Impact: Your contributions will make a real difference to our customers and our community.
You will receive full, comprehensive training to set you up for success.
About the Role
In this role, you'll support customers with property repair queries across various channels, resolving issues efficiently with professionalism and technical expertise. The work is varied and fast-paced, making adaptability essential in the property repairs and maintenance environment.
Coverage across core business hours is essential for this role, and you’ll need to be available to work between 8am and 6pm, Monday to Friday, on a rotating shift basis based within the main office in Beeston. Once you’re fully trained, you'll have the flexibility to work remotely on a 10am–6pm shift.
Who We’re Looking For
- Motivated self-starters with a passion for learning and a can-do attitude.
- Team players who thrive in a supportive, fast-paced environment.
- Excellent communicators with an innovative approach to problem solving.
- Previous experience is valued but not essential – we’re looking for the right mindset and enthusiasm!
Senior Property Services Advisor - Remote After Training employer: MTVH
Join our dynamic team as a Senior Property Services Advisor in Beeston, where you'll thrive in a collaborative and innovative work environment. We offer comprehensive training, competitive benefits, and ample opportunities for career progression, ensuring that your contributions make a meaningful impact on our customers and community. With the flexibility to work remotely after training, this role is perfect for motivated individuals looking to grow in a supportive and fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Services Advisor - Remote After Training
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the property services sector. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what makes them tick and be ready to discuss how your skills align with their mission. This shows you’re genuinely interested and not just another applicant.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Focus on showcasing your problem-solving skills and adaptability, as these are key traits they’re looking for in a Senior Property Services Advisor.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and keen on the opportunity.
We think you need these skills to ace Senior Property Services Advisor - Remote After Training
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Property Services Advisor role. Highlight any customer service experience and problem-solving skills, as these are key to what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can contribute to our team. Be genuine and let your personality come through – we love seeing enthusiasm!
Showcase Your Communication Skills:Since this role involves supporting customers across various channels, make sure to demonstrate your excellent communication skills in your application. Whether it's through clear writing or examples of past interactions, we want to see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people quickly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at MTVH
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Property Services Advisor role. Familiarise yourself with the key responsibilities, such as handling property repair queries and providing excellent customer service. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Problem-Solving Skills
Since this role requires innovative problem-solving, prepare examples from your past experiences where you've successfully resolved issues. Think about times when you adapted to challenges or improved a process, as these stories will highlight your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork and Communication
As a Senior Property Services Advisor, you'll be part of a collaborative team. Be ready to discuss how you work well with others and communicate effectively. Share specific instances where your teamwork made a positive impact, as this will resonate with the interviewers looking for a supportive team player.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, career progression opportunities, or the company culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
