At a Glance
- Tasks: Own and optimise our Salesforce platform while ensuring data integrity and user access.
- Company: Join Metropolitan Thames Valley Housing, dedicated to creating vibrant communities.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Mentor team members and drive continuous improvement in a supportive environment.
- Why this job: Make a real impact by bridging business needs with technical solutions.
- Qualifications: Strong technical knowledge and exceptional customer service skills required.
The predicted salary is between 59432 - 69509 £ per year.
12-Month Fixed-Term Full-time opportunity (37.5 hours)
Nottingham: 59,432 - 62,559
London: 66,034 - 69,509
This position is suitable for hybrid working.
About Us: Metropolitan Thames Valley Housing has a vision that everyone has a home and the opportunity to live well; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.
This role: The Senior Salesforce Administrator will take ownership of our Salesforce platform, ensuring it is secure, optimised, and aligned to business needs. You will manage user access, data integrity, and system configuration, while translating stakeholder requirements into scalable solutions. Acting as a key bridge between business and technical teams, you will oversee releases, uphold best practices, and drive continuous improvement across the platform. This role also includes mentoring team members and supporting high-quality, reliable day-to-day operations and long-term strategic delivery.
What you'll need to succeed:
- Working within a culture of exceptional customer service
- Good technical knowledge
- Maintaining high levels of communication to ensure the business receives a service that meets and exceeds delivery
As part of the Salesforce Team, you will provide first-class support to our MTVH colleagues enabling them to support our residents.
Interview dates: First round MS Teams interviews will be scheduled from w/c 08 June.
Senior Salesforce Administrator - Nottingham or London employer: MTVH
Metropolitan Thames Valley Housing is an exceptional employer that prioritises the well-being of its employees while fostering a culture of collaboration and innovation. With a commitment to professional development, you will have ample opportunities to grow your skills as a Senior Salesforce Administrator in either Nottingham or London, all while contributing to our mission of creating sustainable communities. Enjoy the benefits of hybrid working, competitive salaries, and being part of a team that truly values customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Salesforce Administrator - Nottingham or London
✨Tip Number 1
Network like a pro! Reach out to current employees at Metropolitan Thames Valley Housing on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research common Salesforce Administrator questions and practice your answers. We want you to shine when discussing how you can optimise their platform.
✨Tip Number 3
Show off your skills! If you have any relevant projects or achievements, be ready to discuss them. We love seeing how you've made an impact in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the MTVH team.
We think you need these skills to ace Senior Salesforce Administrator - Nottingham or London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Salesforce Administrator role. Highlight your relevant experience with Salesforce, focusing on how you've optimised platforms and managed user access in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our vision of People Powered Living. Don’t forget to mention your customer service experience!
Showcase Your Technical Skills:We want to see your technical know-how! Be specific about the Salesforce features you’ve worked with and any projects where you’ve driven continuous improvement. This will help us understand your fit for the role.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at MTVH
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the latest features, best practices, and how they can be applied to improve business processes. Be ready to discuss specific examples of how you've optimised Salesforce in previous roles.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, prepare to share instances where you've gone above and beyond for users. Think about how you’ve handled challenging situations and what steps you took to ensure satisfaction.
✨Communicate Clearly and Effectively
As a bridge between technical and business teams, your communication skills are crucial. Practice explaining complex technical concepts in simple terms. This will demonstrate your ability to translate stakeholder requirements into actionable solutions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to manage user access or maintain data integrity. Think through your approach and be ready to explain your thought process clearly.
