MTVH in Beeston (Nottingham) is seeking a Customer Accounts Advisor to join the Income Collections Team within our Customer Service Department. You will take ownership of rent and income-based queries from customers via inbound calls, with some outbound calls to existing customers.
The role emphasizes negotiation to reach the correct outcome at first contact and requires strong listening, empathy and problem-solving skills to resolve queries promptly.
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Rent Collections Specialist — First-Point Advisor in Nottingham employer: MTVH
At our Clapham Park location, we pride ourselves on being an excellent employer that values the well-being and growth of our employees. With a competitive salary, generous annual leave, and a comprehensive benefits package including a health cash plan and life assurance, we foster a supportive work culture that encourages professional development and community engagement. Join us to make a meaningful impact in social housing while enjoying the unique advantages of working in vibrant South London.
