At a Glance
- Tasks: Lead a dynamic team to deliver exceptional workspace services and enhance customer satisfaction.
- Company: Join a forward-thinking organisation focused on continuous improvement and colleague development.
- Benefits: Competitive salary, professional growth opportunities, and a collaborative work environment.
- Other info: Regular travel between Nottingham and London, fostering teamwork and innovation.
- Why this job: Make a real impact by shaping a thriving workspace for colleagues across multiple locations.
- Qualifications: 5+ years in Facilities Management and strong leadership skills required.
The predicted salary is between 47274 - 51553 £ per year.
Regional Workspace Services Manager - Nottingham or London, NG9 1LA
Permanent, Full-time position (37.5 hours)
Beeston, Nottingham: 47,274 - 49,762
London: 48,976 - 51,553
This role: In your new role as Regional Workspace Services Manager (formally Regional Facilities Manager) you'll report into the Head of Workspace Services and be joining a highly motivated customer focused team. Acting as a role model, you will deliver service excellence, owning the customer interface, forming meaningful stakeholder relationships whilst empowering a momentum of continuous improvement and colleague development in an enthusiastic and dynamic One team spirit.
Maintaining and, where possible, exceeding KPIs in areas such as Statutory compliance and Health and Safety is considered fundamental, whilst your ability to collaborate with your peers and colleagues will help shape how you contribute to providing an environment for colleagues to thrive.
This post requires regular travel between MTVH sites based in London and Nottingham/Derby.
What you'll need to succeed:
- Track record of commitment to customer service and delivery of continuous improvement.
- 5+ years Facilities Management or similarly related experience.
- Working toward or part-qualified professional status, and have a Certificate Level of qualification as a minimum.
- Leadership & People management experience.
- Demonstrable Problem solving and solution orientated experience within similar sized portfolio.
- NEBOSH or IOSH in Housing sector is desirable though not essential.
What you need to do now: If you're interested in this role, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to complete a full application.
Regional Workspace Services Manager - Nottingham or London employer: MTVH
As a Regional Workspace Services Manager at MTVH, you will be part of a vibrant and supportive team dedicated to delivering exceptional service and fostering a culture of continuous improvement. With competitive salaries and opportunities for professional development, our Nottingham and London locations offer a dynamic work environment where your contributions are valued and recognised. Join us to make a meaningful impact while enjoying a collaborative atmosphere that prioritises employee growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Workspace Services Manager - Nottingham or London
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the company. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Tailor your answers to show how your experience aligns with their mission. We want to see that you're not just a fit on paper but also in spirit!
✨Tip Number 3
Practice your STAR technique for answering competency questions. Structure your responses around Situation, Task, Action, and Result to clearly demonstrate your problem-solving skills and leadership experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest can keep you top of mind. Plus, it shows you’re genuinely keen on the role and the team.
We think you need these skills to ace Regional Workspace Services Manager - Nottingham or London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commitment to customer service and any relevant Facilities Management experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Regional Workspace Services Manager role. Share specific examples of how you've delivered service excellence and fostered continuous improvement in previous roles.
Showcase Your Leadership Skills:Since this role involves people management, don’t forget to highlight your leadership experience. Share stories that demonstrate how you've empowered teams and built strong stakeholder relationships.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MTVH
✨Know Your Stuff
Make sure you understand the ins and outs of facilities management, especially in relation to customer service and continuous improvement. Brush up on your knowledge of KPIs, statutory compliance, and health and safety regulations. This will show that you're not just interested in the role but are also prepared to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves people management, be ready to discuss your leadership style and experiences. Think of specific examples where you've empowered your team or improved processes. This will help demonstrate your ability to foster a collaborative environment and drive results.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Prepare scenarios from your past experience where you successfully tackled challenges in facilities management. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
