Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead property services, ensuring high-quality, resident-focused delivery across the UK.
- Company: Join MTVH, one of the UK's largest housing associations with a strong social purpose.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Pivotal role with significant influence and travel required.
- Why this job: Make a real difference in residents' lives while shaping the future of property services.
- Qualifications: Extensive leadership experience in property services and a degree or equivalent qualifications.
The predicted salary is between 80000 - 100000 ÂŁ per year.
Location: National role with an office base in either London or Nottingham
Salary: Competitive + Benefits
Contract Type: Permanent
Leading high‑performing, resident‑focused property services at scale. Metropolitan Thames Valley Housing (MTVH) is one of the UK’s largest housing associations, owning and managing around 58,000 homes across London, the South East, East Midlands and East of England. Our purpose is clear: everyone should have a home and the chance to live well, guided by our values Dare, Care, Collaborate and Own, and our strategy Serving People Better Every Day.
We are seeking an experienced, values‑led Director of Property Services to join our Property Senior Leadership Team, playing a critical role in the delivery of safe, compliant and resident‑focused services across our national portfolio.
The role:
- Reporting to the Executive Director of Property, the Director of Property Services provides strategic and operational leadership for Property Services across MTVH.
- The role is accountable for the development, delivery and continuous improvement of regional service plans, programmes and performance, ensuring services are high‑performing, resident‑focused and deliver value for money.
- This is a senior leadership role with significant influence across the organisation.
- You will provide visible leadership to large, multi‑disciplinary and geographically dispersed regional teams, working closely with colleagues across Repairs & Service Delivery (Metworks), Asset Management, Compliance and Technical Services, Customer Services and external partners to deliver joined‑up outcomes.
- A key focus of the role is regulatory readiness, including leadership of MTVH’s approach to damp and mould, warm and dry homes, and service quality assurance, alongside effective management of latent defects and compliance responsibilities.
Key responsibilities:
- Provide strategic and operational leadership across Property Services, ensuring consistent, high‑quality delivery across regions.
- Lead regional teams covering technical advisory, surveying, project management and voids contract delivery.
- Drive strong operational performance, customer satisfaction and continuous improvement aligned to MTVH’s corporate strategy.
- Ensure compliance with all relevant legal, regulatory and policy requirements, including health and safety and building‑related regulation.
- Lead MTVH’s approach to damp, mould and warm, dry homes in partnership with Repairs & Service Delivery and supply chain partners.
- Oversee identification, investigation and resolution of latent defects, managing relationships with developers, contractors and warranty providers.
- Ensure robust governance, risk management, data integrity and performance reporting, including assurance to SLT and Board.
- Embed a positive, inclusive and performance‑focused culture, developing talent and building sustainable leadership capability.
About you:
- You will be a credible senior leader with substantial senior leadership experience in property services, repairs and maintenance within social housing or a comparable regulated environment.
- A proven track record of driving service improvement, transformation and improved customer outcomes.
- Strong commercial, contract and health and safety capability across building services and repairs delivery.
- Confident working with experienced senior leaders, able to influence, challenge and hold others to account while maintaining strong, collaborative relationships.
- Strategic leadership skills, with the ability to align teams to organisational priorities and deliver change at pace.
- Degree‑level education or equivalent professional qualifications (e.g. RICS, MCIOB, CIH) or demonstrable equivalent experience.
This is a pivotal leadership opportunity in an organisation with genuine scale, ambition and social purpose. You will help shape how property services are delivered now and into the future, directly impacting residents’ homes, safety and experience, while supporting MTVH’s wider transformation journey to 2030.
How to apply:
Please submit your CV and supporting statement outlining how you meet the requirements of the role. This senior role will require travel.
Closing date for applications: 21st May 2026
Director of Property Services - London/Nottingham employer: MTVH
Contact Detail:
MTVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Property Services - London/Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching MTVH's values and recent projects. Show us how your experience aligns with our mission of delivering high-quality, resident-focused services. We love seeing candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've driven service improvement and led diverse teams. We want to hear about your successes and how you’ve tackled challenges in property services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at MTVH and making a difference in the community.
We think you need these skills to ace Director of Property Services - London/Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Director of Property Services role. Highlight your leadership experience in property services and any relevant achievements that align with MTVH's values. We want to see how you can bring your unique skills to our team!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain how your experience meets the job requirements. Be specific about your past successes in driving service improvement and customer satisfaction, as these are key for us at MTVH.
Showcase Your Values: MTVH is all about values like Dare, Care, Collaborate, and Own. Make sure to weave these into your application. We’re looking for someone who not only has the skills but also shares our commitment to making a positive impact on residents' lives.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it helps us keep everything organised and efficient!
How to prepare for a job interview at MTVH
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Director of Property Services role. Brush up on your knowledge of property services, compliance regulations, and customer satisfaction strategies. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing large, multi-disciplinary teams. Think about times when you’ve driven service improvement or transformed operations. Be ready to discuss how you can embed a positive culture and develop talent within the organisation.
✨Align with Their Values
Familiarise yourself with MTVH’s values: Dare, Care, Collaborate, and Own. During the interview, weave these values into your responses. Show how your personal values align with theirs and how you can contribute to their mission of serving people better every day.
✨Prepare Questions
Have thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the role and the organisation. You might ask about their approach to tackling damp and mould issues or how they measure success in resident satisfaction. It’s a great way to demonstrate your strategic thinking.